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Bowel Cancer Awareness Month: Why It matters in Wales

Tue, 31 Mar 2026 11:57:02 GMT

April marks Bowel Cancer Awareness Month – a vital opportunity for all of us to raise awareness, encourage early detection, and help save lives across Wales.

Bowel cancer is one of the most common cancers in the UK and remains the second biggest cancer killer , yet it is also one of the most treatable when caught early.

Why awareness is so important

In Wales, more than 2,000 people are diagnosed with bowel cancer each year, making it a significant health concern for our communities. The encouraging news is that bowel cancer is often preventable, treatable and even curable, especially when detected early. However, too many people are still diagnosed at a later stage, when treatment becomes more difficult and outcomes are poorer. In fact, survival rates drop significantly as the disease progresses, highlighting just how important awareness and early action are.

The role of screening

One of the most effective ways to detect bowel cancer early is through screening. In Wales, everyone aged 50 to 74 is invited to take part in bowel screening, with a simple home test sent directly to them. This test can detect signs of cancer before symptoms even appear. Screening also helps identify and remove polyps – small growths that could develop into cancer over time. Thanks to improvements in the screening programme, more cancers are now being detected earlier, giving people a much better chance of successful treatment.

Knowing the signs

While screening is vital, it’s equally important to be aware of potential symptoms. These can include:

Changes in bowel habits
Blood in your stool
Unexplained weight loss
Persistent abdominal pain or discomfort
Ongoing fatigue

If something doesn’t feel right, it’s always best to speak to your GP.

Why ACM is supporting Bowel Cancer Awareness Month

At ACM, we are committed to helping people aged 50+ live healthier, more informed and independent lives. Supporting Bowel Cancer Awareness Month aligns closely with our work because:

Awareness saves lives - many people are unaware of the symptoms or may delay seeking help
Screening uptake matters - encouraging people to complete their home test can lead to earlier diagnosis
Information empowers people - having the right knowledge helps individuals make informed decisions about their health

We know that conversations about bowel health can sometimes feel uncomfortable, but they are incredibly important. By raising awareness, sharing information, and encouraging open discussion, we can help break down stigma and ensure more people seek help when they need it.

How you can get involved

There are simple ways everyone can support Bowel Cancer Awareness Month:

Complete your screening test when invited
Talk openly with friends and family about symptoms and screening
Share trusted information to help raise awareness
Seek medical advice if you notice any changes

A shared responsibility

Bowel cancer affects thousands of people across Wales each year - but together, we can make a difference. By raising awareness, encouraging early detection, and supporting one another, we can help save lives and build healthier communities. Click here to find out more :

Simple tips for staying safe online

Mon, 09 Mar 2026 13:06:26 GMT

Staying safe online is more important than ever as many everyday activities move onto the internet. From keeping in touch with loved ones to managing finances, being online has many benefits. In our latest blog, we share simple tips to help you recognise scams, protect your personal information and use the internet with confidence.

The internet has become a valuable part of everyday life for many of us. It helps us keep in touch with family and friends, manage our finances, book appointments, shop from home and find information quickly. For many older people, going online has opened up new ways to stay connected and independent. However, just as we take sensible precautions in everyday life, it is important to do the same online. A few simple habits can make a big difference in helping you stay safe and confident when using the internet.

One of the most common problems people encounter online is unexpected messages. These might arrive by email, text message or through social media and may appear to come from banks, delivery companies or other well-known organisations. Sometimes they will say there is a problem with an account or that urgent action is needed. These messages are often designed to create worry so that people respond quickly without checking first. If you receive a message asking for personal information or encouraging you to click on a link, it is always worth taking a moment to pause. If something feels unusual or unexpected, it is best not to respond straight away. Contacting the organisation directly using a trusted phone number or official website can help you check whether the message is genuine.

Passwords also play an important role in protecting your online accounts. Your password is like a key to your personal information, so it should never be shared with anyone else. Choosing passwords that are not easy to guess and using different ones for important accounts such as email or banking can help improve your security. Some people prefer to keep a written note of their passwords in a safe place at home, which can be a helpful way to keep track of them.

Scams have become more common in recent years, and unfortunately they can sometimes look very convincing. You might see messages claiming that you have won a prize, emails warning about a problem with your bank account, or notifications about deliveries that you are not expecting. In many cases the aim is to get people to click on a link or provide personal details. Taking your time and thinking carefully before responding is one of the best ways to protect yourself. If something sounds too good to be true, it usually is.

Social media can be a wonderful way to stay connected with others, but it is still important to think about what personal information is shared online. Details such as your home address, phone number or information about being away from home are best kept private. Keeping your personal details limited helps reduce the chances of scams or unwanted contact.

Keeping your devices up to date is another simple way to stay protected. Computers, tablets and smartphones regularly receive updates that improve security and help guard against new threats. Allowing these updates to install when prompted helps keep your device running safely.

It is also important to remember that you do not have to deal with technology alone. If you are unsure about something online or a message does not feel right, speaking to someone you trust can be very helpful. Friends, family members and local community groups can often offer support, and many organisations now run digital support sessions where people can learn new skills and ask questions in a friendly environment.

The internet should feel like a helpful tool rather than something to worry about. By taking a little time to stay aware and following a few simple steps, you can continue to enjoy the many benefits of being online while protecting yourself and your information. If something does not seem quite right, trust your instincts, take your time and ask for advice. We run free Digi Cafes to help people stay safe online, click here for details .

Age Connects Morgannwg joins the Befriending Network

Tue, 24 Feb 2026 14:16:14 GMT

Befriending lies at the heart of our mission. Through our Reaching Out initiative, we provide companionship and support to older people, and we’re thrilled to now be a member of the Befriending Network.

Befriending has been at the heart of Age Connects Morgannwg’s mission for many years, and since 2016,o ur Reaching Out initiative has been providing companionship and support to people aged 50 plus across Rhondda Cynon Taff, Merthyr Tydfil, and Bridgend. Through phone calls, in-person visits, and letters or cards, we help thousands of people each year to stay connected and feel valued.

We are delighted to announce that we have now become a member of the Befriending Network, the largest global network of befriending services. Established as a charity in 1994, the network has nearly 30 years of experience supporting and connecting organisations li ke ours.

What the Befriending Network Offers

Membership provides us with access to:

Sector-specific training, events, resources, and awards that help maintain high-quality befriending services.
Opportunities to participate in Befriending Week each November (1st–7th), celebrating the vital role befriending plays in communities.
A collaborative platform to share expertise, knowledge, and insights with other organisations, ensuring we continue to learn and adapt to the needs of those we support.

Their vision aligns closely with our own: a society where quality befriending support is available to everyone who needs it, and where the importance of meaningful human connection is recognised.

Shared Values and Mission

The network’s values resonate strongly with us:

Supportive – sharing knowledge, listening, and understanding the experiences and needs of members.
Collaborative – connecting with people, organisations, and each other in a respectful and effective way.
Sector-leading – being innovative, adaptable, and resourceful while amplifying the voice of befriending services at all levels.

Their mission is to support organisations to deliver quality befriending services that promote wellbeing and meaningful connections, ensuring that everyone feels valued. They do this by maintaining an effective and connected network, providing information, training, and resources, and raising awareness of the impact befriending has in communities.

Why This Matters

Joining the Befriending Network strengthens our work in Reaching Out. It gives us access to best practice, resources, and a broader community of support, helping us ensure that every person we connect with can experience the comfort, joy, and companionship that comes from meaningful friendship.

We look forward to growing together with the network and continuing to bring connection, care, and support to older people in our communities.

Find out more about the Befriending Network by visiting their website.

A ministerial visit to celebrate the impact of advice and support

Thu, 19 Feb 2026 11:31:41 GMT

We were delighted to recently welcome representatives from the Welsh Government and the Older People's Commissioner for Wales to Cynon Linc, our busy community hub in Aberdare.

We were delighted to recently welcome two special visitors to Cynon Linc - Jane Hutt, Cabinet Secretary for Social Justice, and Rhian Bowen-Davies, Older People’s Commissioner for Wales. Their visit provided an opportunity to see first-hand the difference community-based advice services are making for local older people - helping them increase their incomes, claim the benefits they are entitled to, and feel more secure in everyday life.

Supporting older people where they are

Thanks to funding from the Welsh Government Single Advice Fund, Age Connects Morgannwg has been awarded £321,000 over three years to continue delivering vital support. Our team provides one-to-one advice, home visits, community pop-ups and Digi Cafes - ensuring we reach people who might otherwise miss out. From benefit claims and managing bills to staying safe from scams, the focus is always on practical, person-centred support delivered with dignity and care.

One of the most powerful examples of this work has been the Pension Credit campaign which ran across Cwm Taf Morgannwg. Through targeted outreach and support, nearly 1,900 older people successfully claimed more than £1.6 million in additional income they were entitled to but had not been receiving.

Seeing the impact first-hand

During the visit, both Jane Hutt and Rhian Bowen-Davies met members of our team as well as older people who use our services and heard directly about the difference support can make - not just financially, but emotionally and socially too. Our Chief Executive, Daisy Cole, explained why this work matters so much:

“Too many older people are missing out on money they are entitled to, often without realising it. The Single Advice Fund support from Welsh Government allows us to meet people where they are in their homes, community spaces and at Cynon Linc and help them claim what they’re entitled to with dignity. For the older people we support, this is about peace of mind: not having to choose between heating or eating and feeling more secure in everyday life. It’s preventative support that helps older people live well and enjoy a better quality of life.”

Jane Hutt also spoke about the importance of accessible advice services and the real difference they make:

“I spoke to people about how much this advice helps them, whether it’s understanding their benefits, getting help with bills, or just having someone to talk things through with. This support makes a real difference for people who might otherwise miss out. I’m proud that the Welsh Government is supporting services like this to reach those who need it most and make sure older people across Wales claim their entitlements.”

Building an age-friendly future

Community-based support plays a vital role in helping people remain independent, informed, and connected. Services like ours are a key part of creating age-friendly communities - places where people can live well as they grow older. We are proud to play our part in this shared ambition, and we are grateful for the continued investment that makes this work possible. Most of all, we are proud of the dedication of our staff team and the resilience of the older people we support every day.

This visit was a welcome reminder that when advice and support are accessible, personal, and rooted in the community, they can truly transform lives.

Seeing what really matters: Supporting a family after a Dementia diagnosis

Thu, 12 Feb 2026 09:52:29 GMT

When someone receives a dementia diagnosis, the challenges often extend far beyond medical care - having the right support at the right time can make all the difference as we can see in this case study.

Julie Lomas, our Memory and Wellbeing Guide, was assigned to support Mr. M after he was referred by Bridgend Memory Services in October 2025 following a dementia diagnosis. Acting on the family’s preference, Julie initially contacted his daughter, H, by telephone to explain the Dementia Matters service and her role and a home visit arranged.

During the visit, Julie spent time talking with Mr. and Mrs. M, alongside their daughter, using a combination of a ‘what matters’ conversation and a questionnaire. While the couple initially said they were managing well, Julie’s careful listening and natural rapport quickly revealed several areas where support was needed. H explained that her father needed Careline installed for safety and raised concerns about her mother coping with her caring duties, given her own health issues. Mr. M was nervous about using the shower following a recent fall and was only strip washing twice per week. He also requested a galvanized steel handrail at the exterior of the house to aid his balance. The family had no car, relying on H for transportation, and neither Mr. nor Mrs. M were receiving disability benefits they might be entitled to. Mr. M attended memory clinic get-togethers at Glanrhyd Hospital weekly, but this six-week programme was ending soon, leaving him at risk of losing regular social interaction.

Recognising these needs, Julie acted quickly to put practical solutions in place. She made an urgent referral to Bridgend Careline, which has now been installed, and referred the family to Bridgend Adult Social Services for a care needs assessment for Mr. M and a carers assessment for Mrs. M. She also contacted Bridgend Care and Repair for a Healthy Homes Check, addressing the showering issue and installing exterior rails, while Mr. M is being assessed for a walk-in shower. Additionally, Julie referred Mr. M to the Age Connects Information and Advice Team to support claims for Attendance Allowance and a disabled parking permit, both of which are now in place. She also provided H with information about local groups and activities to ensure Mr. M could maintain social interaction after his memory clinic sessions concluded.

Through this thorough, face-to-face visit, Julie was able to build trust and develop a relationship with both Mr. and Mrs. M. They reported feeling listened to, supported, and reassured, knowing that someone was actively guiding them through the range of available services and practical solutions. This case demonstrates the vital role Julie plays as a Memory and Wellbeing Guide. Without her intervention, many of the family’s needs may have remained unmet. It also highlights the importance of face-to-face support, as a phone call alone would not have uncovered the full picture.

Julie’s work ensured that Mr. M and his family received timely, practical, and emotional support, showing how the Dementia Matters service can make a tangible difference in people’s lives. Find out more about the service here.

The importance of regular exercise for older people

Mon, 09 Feb 2026 13:10:23 GMT

Staying active is one of the most powerful things we can do to support our health as we get older. Regular exercise isn’t about running marathons or lifting heavy weights - it’s about keeping our bodies moving in ways that feel safe, enjoyable and sustainable.

Staying active is one of the most effective ways to support health and wellbeing as we get older. Regular exercise does not mean intense workouts or pushing beyond your limits. Instead, it is about keeping the body moving in ways that feel comfortable, enjoyable and safe. Even gentle activity done regularly can have a positive impact on both physical and mental health.

As we age, it is natural to experience changes in muscle strength, flexibility and balance. Regular exercise helps slow these changes and can improve mobility over time. Activities such as walking, stretching, strength-based movement or chair exercises can make everyday tasks easier, from climbing stairs to carrying shopping or getting up from a chair. Staying active also plays an important role in reducing the risk of falls, helping older people maintain their independence for longer.

Exercise is also vital for supporting heart health and managing long-term conditions. Regular movement can improve circulation, lower blood pressure and reduce the risk of heart disease and stroke. It can help manage conditions such as arthritis, diabetes and osteoporosis, while also supporting healthy weight management and improving energy levels. Over time, these benefits contribute to better overall physical health and resilience.

The mental health benefits of regular exercise are just as important. Physical activity can improve mood, reduce feelings of stress and anxiety, and support better sleep. Many older people find that staying active boosts confidence and self-esteem, while also helping with memory and concentration. Having a routine that includes regular movement can create a sense of purpose and structure, which is especially valuable later in life.

Exercise can also help reduce loneliness by providing opportunities to connect with others. Taking part in group activities such as walking groups, exercise classes or community sessions can encourage social interaction and help people build meaningful relationships. Combining physical activity with social engagement can have a powerful effect on overall wellbeing.

One of the most important things to remember is that it is never too late to start exercising. Benefits can be gained at any age, regardless of previous activity levels. Starting slowly, choosing activities you enjoy and listening to your body can help build confidence and make exercise part of daily life. Even small amounts of movement, done regularly, can make a real difference.

Regular exercise supports strength, independence and wellbeing in later life. It does not need to be complicated or demanding to be effective. Moving a little more each day is a simple but powerful step towards staying healthy, confident and connected as we age. There are several exercises classes for older people running at our community hub in Aberdare, click here to see what's on .

Expanding digital confidence across our communities

Wed, 28 Jan 2026 08:06:31 GMT

Our EngAGE project continues to grow, and we are delighted to now be running three weekly Digi Cafes across Rhondda Cynon Taf, alongside a number of ad hoc sessions at community venues throughout the region.

Our EngAGE project continues to grow, and we are delighted to now be running three weekly Digi Cafes across Rhondda Cynon Taf, alongside a number of additional ad hoc sessions at community venues throughout the region. This expansion reflects both the success of the project so far and the growing demand for friendly, local digital support.

Led by Jake and Deanne, our free Digi Cafes offer a relaxed and welcoming space where people can get hands-on help with everyday digital queries. Whether it’s learning how to use a smartphone or tablet, setting up email, accessing online services, or building confidence with new technology, our team is there to support people at their own pace.

Chris is a regular attendee and has told us how much he looks forward to the weekly sessions, valuing not only the practical support but also the social aspect, which offers him a welcome respite from his caring responsibilities. Through attending the Digi Cafe, Chris has built up his confidence with digital skills and is now able to shop online and has successfully set up internet banking — two goals he hoped to achieve when he first started coming along.

You can join us on Mondays in Tonyrefail at Rethink, Reuse, Tuesdays at Llanharan OAP Hall, and Thursdays at Cynon Linc in Aberdare. Each session is designed to be informal and supportive, with plenty of time for questions and one-to-one help. Alongside practical digital skills, we also provide advice on staying safe online, including how to recognise and avoid scams, which is becoming increasingly important as more services move online.

Deanne, our EngAGE Community Connector, told us how digital skills play a crucial role in supporting independence and wellbeing, particularly for older people. Being confident online helps people stay connected with family and friends through video calls, messaging apps and social media, reducing feelings of isolation and loneliness. It also opens the door to essential services, from online banking and shopping to managing health appointments and accessing government information, making everyday tasks easier and more accessible.

Beyond the practical benefits, digital literacy can support learning, creativity and enjoyment. Whether it’s discovering new hobbies, watching favourite programmes, playing games, or exploring online learning opportunities, engaging with technology can promote cognitive health and encourage ongoing social and mental stimulation.

As the world becomes increasingly digital, having the skills and confidence to navigate online spaces is no longer optional - it’s essential. Through our Digi Cafes, we aim to ensure that no one is left behind and that everyone has the opportunity to participate fully in modern society.

Our digital education work is proudly supported by UK Shared Prosperity Fund (UK SPF) funding, helping us to continue expanding this vital support across our communities.

What does volunteering give back to you?

Wed, 14 Jan 2026 10:34:39 GMT

When people think about volunteering, they often focus on the difference it makes to others. While that impact is incredibly important, volunteering also offers powerful personal benefits.

When people think about volunteering, they often focus on the difference it makes to others. While that impact is incredibly important, volunteering also offers powerful personal benefits. At Age Connects Morgannwg (ACM), we see every day how volunteering enriches the lives of the people who give their time as much as those who receive support. Many volunteers discover a renewed sense of purpose. Being part of something meaningful, knowing that your time and effort are valued, and seeing the positive effect you have on older people in your community can create a lasting sense of achievement and pride.

Volunteering also brings clear benefits for wellbeing. It can help reduce stress, boost confidence, and provide structure and routine to your life. Feeling useful, appreciated, and connected can have a profound impact on overall happiness, and for many, these emotional benefits are as rewarding as the work itself. In addition, volunteering provides opportunities to learn and grow. You may develop communication, teamwork, leadership, or digital skills, discover new interests, or gain experiences that can support personal goals, further education, or even future employment.

Another powerful aspect of volunteering is the social connections it creates. Meeting new people, forming friendships, and becoming part of a supportive community can be incredibly rewarding. For many volunteers, these relationships become one of the most meaningful parts of their role, helping to combat loneliness and build a sense of belonging. At ACM, volunteering is designed to be flexible and inclusive, so it can fit around your lifestyle - whether you are working, retired, studying, or caring for others. No special qualifications are needed, just a willingness to help and a positive attitude.

Volunteering is also about making a lasting difference. Every hour you give helps older people stay connected, independent, and valued within their communities. Many volunteers tell us that knowing they have made someone’s day better, or supported them in a meaningful way, is one of the most rewarding feelings they have experienced. While volunteering is about helping others, it also gives back to you - in confidence, connections, purpose, and pride. It can be a deeply fulfilling way to spend your time and invest in yourself while making a positive impact on those around you.

Ready to Get Involved?

If you are looking for a rewarding way to use your time, meet new people, and make a real difference, volunteering with Age Connects Morgannwg could be the perfect opportunity for you. Explore our volunteer roles and get in touch at volunteer@acmorgannwg.org.uk to start your volunteering journey today.

Why digital skills matter for older people

Wed, 07 Jan 2026 07:36:45 GMT

In an increasingly digital world, being able to use technology confidently and safely is no longer a luxury - it is essential for staying connected, independent, and informed.

At Age Connects Morgannwg (ACM), we see every day how digital skills can make a real difference to the lives of older people. In an increasingly digital world, being able to use technology confidently is no longer a luxury - it is essential for staying connected, independent, and informed.

Yet many older people across our communities are digitally excluded, not through lack of interest, but because they have not had the opportunity, access, or support to build confidence online. Supporting digital inclusion through our EngAGE project is central to ACM’s mission of improving the lives of older people.

Reducing Isolation and Strengthening Connections

Loneliness and social isolation remain significant challenges for many older people. Digital skills can help bridge this gap by opening up new ways to stay in touch with family, friends, and local communities.

Through simple tools such as video calls, messaging apps, and social media, older people can maintain relationships even when mobility issues, health conditions, or distance make face‑to‑face contact difficult. For many of the people we support at ACM, learning to use a smartphone or tablet has helped them reconnect with loved ones and feel part of the world again.

Improving Access to Essential Services

More and more essential services are now delivered online. This includes:

Booking GP and hospital appointments
Ordering repeat prescriptions
Managing benefits, pensions, and housing
Banking and paying bills
Accessing council, health, and voluntary sector services

Without digital skills, older people risk being excluded from services they rely on. At ACM, we support older people to build the confidence they need to navigate these systems, helping them remain in control of their own lives and make informed choices.

Supporting Independence and Confidence

Digital skills play an important role in helping older people live independently for longer. Everyday tasks such as online shopping, setting reminders, using maps, or accessing information can make daily life easier and safer.

Learning new skills also builds confidence and self‑esteem. Many older people tell us they feel technology is “not for them.” With patient, friendly support, they often discover that they are far more capable than they first believed.

Staying Safe Online

Older people are disproportionately targeted by online scams and fraud. Building digital skills is not just about learning how to use technology — it is also about learning how to use it safely.

At ACM, we help older people recognise suspicious emails, texts, and websites, understand online privacy, and know where to go for help if something does not feel right. This knowledge empowers people to protect themselves and reduces fear around using the internet.

Enhancing Health and Wellbeing

Digital technology can support both physical and mental wellbeing. From online exercise and wellbeing sessions to accessing trusted health information and peer support, digital skills open the door to healthier ageing.

For older people living with long‑term conditions, being digitally confident can make it easier to communicate with health professionals, manage appointments, and stay informed about their care.

Promoting Equality and Inclusion

Digital exclusion often overlaps with other challenges such as low income, disability, caring responsibilities, or rural isolation. Supporting digital skills is a key part of tackling inequality and ensuring that older people are not left behind as services and society continue to move online.

ACM is committed to inclusive, accessible support that recognises everyone learns at their own pace and that technology should work for people - not the other way around.

The Importance of Local, Trusted Support

We know that confidence grows best in welcoming, supportive environments. Through local initiatives such as Digi Cafes, community sessions, and one‑to‑one support, ACM provides safe spaces where older people can ask questions, learn at a comfortable pace, and build skills alongside others.

Our approach is friendly, practical, and rooted in trust - because digital inclusion is about people, not just devices.

Looking Ahead

For Age Connects Morgannwg, building digital skills is an essential part of supporting older people to live well, stay connected, and remain independent.

By investing in digital inclusion today, we help create communities where older people feel confident, empowered, and able to access the services and opportunities they need in an increasingly digital world.

Digital skills are not about keeping up with technology - they are about keeping up with life. Find out more on our EngAGE page .

How to prevent slips, trips and falls at home

Mon, 15 Dec 2025 11:30:34 GMT

Slips, trips, and falls are a common cause of injury at home, particularly for older people, but many of these accidents can be prevented with a few simple changes and careful habits.

Taking proactive steps can help you stay safe, maintain independence, and move around your home with confidence. One of the most important things is to keep floors clear and free from clutter. Objects such as loose rugs, electrical cords, shoes, or items left on the floor can easily cause trips. If you use rugs, ensure they have non-slip backing, and consider removing small mats in high-traffic areas that could slide. Regularly checking carpets are securely fastened and repairing any uneven floorboards can also help prevent accidents.

Good lighting is another key factor in preventing falls. Make sure that all areas of your home, including hallways, staircases, and entrances, are well-lit. Night lights in bedrooms, bathrooms, and corridors can help you navigate safely in the dark. Replacing burnt-out bulbs promptly and adding extra lighting in dim areas can significantly reduce risks.

Stairs and steps can be particularly hazardous, so always use handrails when going up or down. Make sure railings are sturdy and securely attached. Keep staircases clear of obstacles and ensure they are well-lit. Non-slip treads or adhesive strips provide extra grip and can help prevent slips. Footwear also plays a crucial role in safety. Wearing shoes that fit well, have non-slip soles, and offer good support can greatly improve stability. Avoid walking in socks or slippers without grips, especially on smooth or wet surfaces. Comfortable, secure shoes are particularly important if you are moving quickly or carrying items around your home.

Bathrooms are another area where slips commonly occur. Using non-slip mats inside and outside the shower or bath, and installing grab rails for support, can reduce the risk of accidents. Shower chairs or benches can provide extra safety for those with limited mobility. It’s important to wipe up spills immediately and keep floors dry at all times. In the kitchen, take care when reaching for items in high cupboards and avoid standing on chairs or unstable surfaces. Keep frequently used items within easy reach to prevent overreaching or stretching, which can cause a loss of balance. Storing heavier items at waist height can also reduce strain and improve safety.

Regular exercise helps improve balance, strength, and flexibility, all of which reduce the likelihood of falls. Gentle activities such as walking, stretching, tai chi, or yoga can strengthen muscles and improve coordination. Incorporating simple exercises into your daily routine can have long-term benefits for stability and confidence. Using assistive devices when needed can also make a difference. Walking sticks, mobility aids, or supportive furniture help you move around safely. If you have concerns about balance or have experienced falls in the past, speaking to a healthcare professional or physiotherapist for personalised advice is a good step.

By making these adjustments and adopting careful habits, you can greatly reduce the risk of slips, trips, and falls in your home. Maintaining a safe, clutter-free environment, ensuring good lighting, wearing suitable footwear, and supporting your strength and balance can help you stay independent, confident, and safe every day. Care & Repair Cymru are an excellent resource for home adaptations, find your local branch here.

Support the ACM Christmas Shoe Box Appeal

Wed, 03 Dec 2025 13:15:36 GMT

For many people, Christmas is a season filled with warmth, family gatherings, and festive traditions. But for others - especially those who are feeling lonely, isolated, or experiencing difficulties - it can be a challenging time.

Across Wales, too many older people face Christmas feeling lonely and forgotten. While many of us enjoy bustling family gatherings, festive treats, and the excitement of gift-giving, some older people have no one to share the season with. They may live alone, be far from family, or struggle with health and mobility issues that make connecting with others difficult. For these individuals, the holiday season can be a stark reminder of isolation, with no gifts to open and few messages of goodwill to lift their spirits.

That’s why ev ery year, we join forces with our colleagues at Age Connects Cardiff and the Vale, Age Connects Torfaen, and Care & Repair Cymru to reach out to the Welsh public and invite them to help make a real difference. Together, we run the Christmas Shoe Box Appeal- a simple but powerful way to spread warmth, kindness, and festive cheer to older people who may have no one else thinking of them this Christmas. Each gift-filled shoe box is more than just presents; it’s a message that someone cares, that they are remembered, and that they are valued.

How You Can Help

Taking part is easy and incredibly rewarding. We’re asking supporters to fill a wrapped shoe box with thoughtful, practical gifts that an older person would appreciate. Your gift doesn’t have to be expensive - just something chosen with care.

Items might include:

Warm winter essentials like gloves, hats, scarves or cosy socks.
Books, puzzles, or stationery.
Shop-bought festive treats such as chocolates, mince pies, or small cakes.
Toiletries such as hand cream or soap.
And of course, a Christmas card with a warm handwritten message is always deeply appreciated.

Even the simplest items can bring comfort and joy, once you’ve chosen your gifts:

Wrap the shoe box in festive paper (please wrap the lid and base separately, if possible).
Label it to indicate whether the contents are suitable for a male, female, or generic recipient.
Do not include personal information about yourself.
Do not seal the box - instead, secure it with a rubber band so our team can check items before delivery.

Drop your off by Friday 12th December at Cynon Linc, Seymour Street, Aberdare CF44 7BD

If you aren't local to us you can find a wider list of drop-off points here .

Who Will Receive Your Gift?

Every shoe box donated will be delivered directly to an older person in RCT, Merthyr or Bridgend, who may not otherwise receive any gifts this Christmas.

Some of the people who might receive your box include:

Someone living in a care home with few or no visitors.
An older person receiving support from Age Connects Morgannwg.
Someone we’ve identified as vulnerable, isolated, or at risk.

For many of these individuals, your box may be the only personal gift they open this Christmas. The difference it can make is profound.

Why Your Support Matters

Loneliness is a growing issue among older people in Wales. A simple act of kindness - a small box filled with warmth and festive cheer - can remind someone that they’re valued, cared for, and not forgotten. With your help, we can bring joy to hundreds of older people this Christmas.

Thank you for helping us spread kindness this Christmas.

ACM set to launch its 2025 Christmas Card Appeal

Fri, 17 Oct 2025 09:52:00 GMT

We are calling on the community to help spread festive cheer this Christmas by taking part in our Christmas Card Appeal, which brings messages of kindness and joy to local care home residents.

Now in its fourth year, the appeal invites people to write Christmas cards filled with warm wishes, which are then hand-delivered by volunteers to residents in care homes across Bridgend, Merthyr Tydfil and Rhondda Cynon Taf.

“A simple card can make a huge difference,” said volunteer Rhodri Poacher, who first came up with the idea for the appeal.

“For many residents who don’t receive regular visits, knowing that someone has taken the time to think of them can really brighten their Christmas.”

A Record-Breaking Year in 2024

Last year’s campaign saw an incredible outpouring of generosity. The appeal reached over 107,000 people on social media, with cards arriving from across Wales, England, Spain, Japan, and even New Zealand.

By mid-December, more than 5,100 cards had been received - more than double the total from 2023. Volunteers worked tirelessly to sort and deliver every card, ensuring hundreds of residents across the three counties felt remembered and valued during the festive season.

Some care homes even joined in by having their own residents write cards for others.

“The smiles on people’s faces said it all,” said one volunteer. “We had lovely messages from homes saying how much the cards meant.”

How to Get Involved in 2025

Taking part in this year’s Christmas Card Appeal is easy. Simply write a Christmas card with your own festive message - you can also include a few words about yourself if you wish - and send or drop it off at the charity’s Cynon Linc head office in Aberdare, or at one of four local collection points. Full details can be found on our appeal page . Cards should arrive by 5 December to give volunteers plenty of time to deliver them to care homes before Christmas. The 2025 campaign officially opens on 3 November. If you don't have time to write a card a small donation would make a real difference, just click here to donate .

Making a Difference

The appeal is just one of several initiatives run by Age Connects Morgannwg to help reduce loneliness and isolation among older people. Other projects include a popular pen pal scheme and a befriending programme, which both provide meaningful connection and regular contact for those who may otherwise spend much of their time alone.

Neuroscientist Dr Lynda Shaw explains why gestures like this matter:

“Receiving a card can lift self-esteem, ease loneliness, and even help protect against the early stages of depression. It’s a powerful act of connection.”

This Christmas, take a few minutes to write a card - and help bring warmth, smiles, and festive cheer to someone who needs it most.

A Warm Welcome to Daisy Cole, Age Connects Morgannwg’s New CEO

Mon, 13 Oct 2025 06:05:07 GMT

Following a robust recruitment process, Age Connects Morgannwg is pleased to announce the appointment of Daisy Cole as its new Chief Executive Officer.

Lynda Williams, Chair of Age Connects Morgannwg (ACM), expressed her delight at the appointment:

“Daisy brings a wealth of experience from leadership roles across the third sector and social policy, and she is passionate about delivering excellent services that support and empower older people. Daisy will join us at the beginning of December, and we look forward to an exciting new chapter under her leadership.”

Daisy joins ACM with extensive experience in championing the rights, wellbeing and inclusion of older people, carers, and those living with dementia and sensory loss.

As Director of Wellbeing and Empowerment for the Older People’s Commissioner for Wales, Daisy led the largest independent review of older people’s care homes ever conducted in the UK - A Place to Call Home. This landmark work ensured that the lived experiences of older people directly shaped legislation, national policy and inspection standards, setting a new benchmark for care quality in Wales.

She also drove major policy and service changes for people affected by dementia in Wales; leading national research rooted in the voices of people with dementia and their carers. This work informed Welsh Government guidance and supported the development of the Carers Trust Wales respite programme, transforming support for carers and families across the nation.

During her time with RNID Cymru, Daisy chaired the Welsh Government’s Ministerial Expert Group on Dementia: Hearing Loss and Deafness, uniting professionals, Deaf BSL users and people with lived experience to improve audiology and memory services and champion inclusive dementia support. She also led the £3 million JobSense partnership, supporting people with sensory loss into employment and challenging barriers to inclusion.

Daisy has also worked with Cwm Taf Morgannwg Mind, where she focused on empowering teams and strengthening internal culture in a post-pandemic environment.

Reflecting on her career to date, Daisy explained her motivation for joining ACM:

“Throughout my career, I have been guided by the voices, wisdom and lived experience of older people,” said Daisy. “Having also cared for my dad, who died from dementia, and my mum who lives with it, I know the vital difference that Age Connects Morgannwg’s advocacy and support - delivered with dignity and compassion by our dedicated, expert staff and volunteers - makes each and every day.

Knowledge is power, but it is neither easy to access nor freely available to older people in a digitally complex world. ACM provides a vital lifeline of information and advice, and it is an honour to be joining this respected and life-changing organisation dedicated to championing the rights of older people across the Cwm Taf Morgannwg region.”

Age Connects Morgannwg is a long-established charity working to improve the lives of older people across Rhondda Cynon Taf, Bridgend and Merthyr Tydfil. Since 1977, the charity has provided trusted, compassionate services including dementia support, hospital discharge assistance, nail cutting, befriending, information and advice, and operation of its community hub, Cynon Linc, in Aberdare.

For further information, please contact:
Jon Curtis
jon.curtis@acmorgannwg.org.uk

Befriending: A Story of Connection and Confidence

Wed, 08 Oct 2025 14:15:43 GMT

Since 2016, our Befriending Service has been helping older people aged 50 and over across RCT, Merthyr Tydfil and Bridgend to feel more connected and supported - just like Mrs D, whose story below shows the real difference a friendly face can make.

The service is designed to reduce loneliness and isolation by offering regular face-to-face or telephone contact with one of our trained volunteers. Through companionship, conversation, and encouragement, we help people maintain their independence and emotional wellbeing - because feeling connected makes a real difference to quality of life.

Loneliness can have a serious impact on health and happiness. That’s why our volunteers play such a vital role in helping people rediscover confidence, build friendships, and reconnect with their communities. Over the years, our volunteers have supported hundreds of people - and Mrs D’s story is a powerful example of what befriending can achieve.

Mrs D’s Story

When Mrs D was referred to our Befriending Service, she was going through a period of emotional vulnerability. Living with bipolar disorder and high anxiety made it very difficult for her to leave home or socialise. She felt isolated, lacked confidence, and believed others viewed her negatively - all of which affected her wellbeing.

At the time, Mrs D was also taking part in exposure therapy with her Community Psychiatric Nurse to help her feel more comfortable going outside. To complement this, we matched her with Sophie , a volunteer from our face-to-face befriending programme.

Over 12 weeks, Sophie provided consistent emotional support and companionship. Together, they went for walks, did some shopping, and explored local community activities. These weekly visits were focused on building trust, boosting Mrs D’s confidence, and helping her take gradual steps back into the community.

At the halfway point, Mrs D described Sophie as: “Very good company to have, a good listener, she cheers me up and is encouraging.” By the end of the 12 weeks, the difference was remarkable. Mrs D said: “She made me feel comfortable and at ease and really helped support me in getting out, which was a huge struggle before. I wouldn’t have managed without her - I would have been alone.”

She went on to add: “It was really lovely to have her. She really is a marvellous girl, great personality and the perfect and ideal volunteer for someone who is as vulnerable as me. She is truly one of a kind.” Having regained her confidence and social independence, Mrs D no longer needed ongoing support - but she was eager for others to benefit from the service, telling us simply: “Carry on what you’re doing.”

The Power of Befriending

Mrs D’s experience shows the transformative impact that befriending can have on someone’s life - especially for those living with mental health challenges. Through compassion, consistency, and understanding, Sophie helped her overcome isolation, rebuild confidence, and rediscover the joy of connection.

If you or someone you know could benefit from our Befriending Service , please get in touch.
Call 01443 490650 or
Email lnformation@acmorgannwg.org.uk

Dementia Matters: Helping People Live Well with Dementia

Tue, 07 Oct 2025 11:13:55 GMT

Our Dementia Matters project provides personalised support for people living with dementia and their carers. Through our Memory and Wellbeing Guide programme, we offer guidance, reassurance and practical help - ensuring no one faces dementia alone.

In 2024, Age Connects Morgannwg launched its Dementia Matters project, part of the national Dementia Connector Programme and funded by the Cwm Taf Morgannwg Regional Partnership Board . The project aims to improve the lives of people living with dementia, as well as their carers and families, by offering tailored, compassionate support that makes a genuine difference every day.

Dementia Matters is focused on meeting Standard 12 of the All Wales Dementia Pathway of Standards , which highlights the importance of providing consistent, person-centred support after a diagnosis. At the heart of this work is our Memory and Wellbeing Guide programme.

A Named Guide for Every Step of the Journey

Receiving a diagnosis of dementia can be life-changing — not just for the individual, but for their loved ones too. That’s why our project ensures everyone we work with has a named contact , known as a Memory and Wellbeing Guide. This guide offers ongoing advice, information, and signposting throughout the entire journey, from diagnosis through to end of life.

Our team works closely with those with lived experience of dementia to ensure the programme remains informed, responsive, and shaped by the people it serves. The focus is always on what matters most to the individual and their family.

Our Memory and Wellbeing Guides help by:

Connecting individuals and carers to local support networks, including peer support opportunities.
Providing access to practical and financial advice tailored to each person’s needs.
Sharing guidance on lifestyle and environmental adjustments to maintain health and wellbeing for as long as possible.
Making referrals to other trusted support organisations.

What Matters to You, Matters to Us

Navigating life after a diagnosis can bring uncertainty, questions, and a sense of vulnerability. Our role is to help people make sense of unfamiliar systems, providing information, emotional support, and a friendly, listening ear.

Support in Action

Our Dementia Matters team regularly meets people at turning points in their journey — often when they don’t know where to turn next.

Recently, Mr J contacted us for guidance about his mother’s upcoming Memory Services assessment. He was worried about what the appointment would involve and how best to support his parents, particularly as his father, now a full-time carer, was starting to feel the strain.

Our Programme Manager, Rachel , spoke with Mr J, arranging a follow-up call the next day. During the conversation, Rachel took time to explain the assessment process, describe what the family could expect, and share reassurance based on her close working relationship with local Memory Services teams. She was also able to correct common misconceptions about dementia and discuss additional support options such as benefit entitlements and carer support.

Mr J described feeling much more confident and prepared afterwards — and, importantly, his parents felt reassured too. A later call confirmed the assessment had gone smoothly, with the family meeting familiar faces and feeling well supported. This story illustrates the power of early intervention - how even one well-timed conversation can ease anxiety, create understanding, and strengthen trust. Sometimes, people don’t need all the answers; they just need to know someone is there to ask.

Contact Us

The Dementia Matters team supports individuals and families across Cwm Taf Morgannwg , including Bridgend, Rhondda Cynon Taf, and Merthyr Tydfil .

If you or a loved one has a diagnosis of dementia or mild cognitive impairment, please get in touch to find out how we can help.

Call us on 01443 490650 and ask for the Dementia Matters team.

Supporting safe and confident hospital discharges

Mon, 06 Oct 2025 10:28:53 GMT

Our Trusted Assessor team works across all hospitals in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf, providing patients with the practical and emotional support they need to leave hospital safely, quickly, and with confidence.

Returning home after a hospital stay can often feel overwhelming, especially for those who have been unwell or have limited support. Our team ensures that patients and their families feel reassured, informed, and fully supported throughout the discharge process.

We work closely with patients, their families, and in partnership with health, social care, and community organisations to provide a coordinated approach to hospital discharge. By working collaboratively, we can help people return home safely, reduce the risk of re-admission, and support independence and confidence.

How Our Trusted Assessors Help

Our Trusted Assessors provide ongoing, free support tailored to each individual’s needs. This includes practical help to readjust to life at home, reassurance and emotional support, and guidance to regain confidence and independence. The team can also offer advice and liaison with other agencies, support for carers and family members, and immediate provisions such as food until regular shopping arrangements can be made.

Additional support includes guidance with welfare benefit claims and essential home safety checks to reduce the risk of slips, trips, and falls. This may involve clearing out-of-date food, checking that heating, TV, phone, and lifeline services are working correctly, and identifying any other potential hazards in the home.

Making a Real Difference

The Trusted Assessor team has helped countless people transition safely from hospital to home. For example, PB was medically fit for discharge but had no home, clothes, or food. Our team stepped in to provide essentials and liaise with housing services, ensuring a safe and timely discharge. In another case, AN , who had spent a prolonged period in hospital following multiple strokes, faced challenges settling back at home. Our Hospital Discharge Team provided both practical and emotional support, helping him reconnect with familiar services and regain independence.

Every day, our Trusted Assessors make a real difference in people’s lives, helping patients leave hospital with confidence, supporting families, and working alongside a network of local services to ensure a smooth transition home.

We are available Monday to Friday, 8:30am–4:00pm , on-site in hospitals across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

For more information or to contact the team, email trusted.assessors@acmorgannwg.org.uk .

Going the extra mile for a client in need

Mon, 04 Aug 2025 09:16:39 GMT

PB was medically fit for discharge but had no home, clothes, or food. Our team stepped in to provide essentials and coordinate with housing services, enabling a safe and timely discharge.

While reviewing outstanding Electronic Transfers of Care (ETOCs), our Hospital Discharge Team was made aware of PB, a 61-year-old man medically fit for discharge but unable to leave hospital due to having no fixed address. PB had recently signed away his tenancy, and with no accommodation to return to, the local authority was unable to offer immediate help. He had no clothes, no food, and nothing to leave the ward in but a hospital gown.

Our team stepped in.

After speaking with the ward manager, we contacted the local ETOC hub for guidance. They confirmed the council had a duty to respond, but any additional support we could offer would help ease the discharge process. We also reached out to Shelter Cymru, who advised that PB would need to attend the council in person to be assessed for temporary accommodation.

To ensure PB had the essentials before discharge, we organised:

A foodbank voucher to cover his immediate nutritional needs.
Two full changes of clothes, a jacket, and shoes from a local charity shop we’ve partnered with for precisely this kind of emergency.
A toiletry pack provided by the hospital’s Occupational Therapy team.

PB was happy to accept this support and provided his sizes. Once everything was gathered, it was delivered to the ward. Although it was too late in the day to discharge him immediately, he was able to leave the very next morning. The council arranged temporary accommodation from there.

The ward manager later told us how grateful she was for the support, noting that this intervention freed up a much-needed hospital bed much faster than usual.

This case highlights the vital role our Hospital Discharge Team plays - not just in ensuring safe discharges, but in bridging the gap between health, housing, and social care when people have nowhere else to turn.

Hospital to home: helping a client regain his independence

Mon, 04 Aug 2025 08:27:15 GMT

After a prolonged hospital stay following multiple strokes, AN faced challenges settling back at home. Our Hospital Discharge Team provided practical and emotional support to ease his transition and reconnect him with familiar services.

Our Hospital Discharge Team was contacted to support AN, a 64-year-old man who had returned home just a day earlier following an extended hospital stay. A member of the Stroke Early Discharge Service (EDS) expressed concerns about how AN would manage at home and asked if one of our team could accompany them on a joint visit.

AN had previously suffered a stroke over a year ago, from which he had made a good recovery. However, in January this year, he was readmitted to hospital after experiencing another stroke that affected the opposite side of his body (his right side). During his hospital stay, he unfortunately suffered two further strokes, significantly extending his recovery time and complicating his discharge plans.

When we met with AN, one of his main concerns was that his mobile phone had become unusable while he was in hospital. His SIM card had been deactivated due to the 2G network being discontinued. With AN's consent, we contacted his mobile provider, explained the situation, and emphasised the importance of him having a working phone - particularly for staying in touch with family, carers, and health professionals. A new SIM card was arranged, and we were advised that his handset would also need updating before the 3G network is switched off later this year.

We offered to accompany AN to a local shop to purchase a new phone, but he preferred to wait until one of our support workers - whom he was already familiar with from previous support - could take him when he felt more settled at home.

During the visit, we also spent time explaining the support we could offer him going forward and ensured he had everything he needed for the time being. Before leaving, we checked he was comfortable, had no immediate needs, and felt safe.

Upon reviewing our records, we confirmed that AN had previously been supported by our team following his first stroke. This continuity of care means our support workers already have a relationship with him, which will help provide reassurance and a smoother experience as he adjusts to life back at home. To find out more about our Hospital Discharge services click here .

How early advice helped one family navigate a dementia diagnosis

Thu, 17 Jul 2025 09:37:03 GMT

This case study highlights how impactful early intervention can be -even a single conversation, if well-timed, can reduce anxiety and create space for families to think clearly.

At Cynon Linc, our Dementia Matters team regularly meets people facing difficult crossroads - often when they don’t know where to turn next. This was the case for Mr J, who recently dropped in to seek help and guidance about his mother’s upcoming Memory Services assessment. He was worried about how the appointment would unfold, how best to support his parents, and what to expect in the weeks ahead.

Mr J explained that his father, now a full-time carer, was beginning to feel the strain, and the wider family was becoming anxious. He had tried to make sense of the assessment process on his own, but found little clear information available. What he really needed was to understand what lay ahead - so he could help his parents feel more in control.

Fortunately, Rachel, our Dementia Matters Programme Manager, was on site that day. Although they only had time for a brief chat, a follow-up call was arranged for the very next day. During the call, Rachel took time to answer Mr J’s questions about Memory Services, the assessment process, and what the family could expect. Drawing on close working relationships with the local Memory Services team, she was able to describe the appointment in detail - reassuring Mr J that his mother could be accompanied, naming the staff likely to be involved, and explaining what the follow-up care might look like.

Importantly, the conversation also provided a chance to clarify some common misconceptions about dementia and explore other areas of support the family might benefit from, such as potential entitlements and benefits.

Mr J was open and engaged throughout, and deeply appreciative of the time, clarity and reassurance offered. He shared that both his parents would likely benefit from ongoing involvement with the Dementia Matters programme - and expressed relief at feeling better prepared for the road ahead.

A follow-up conversation after the assessment confirmed that the experience had been positive. The family had met the key people they’d been told about and felt more confident navigating the next steps. While Memory Services continue their work with the family, the Dementia Matters team remains in close contact and ready to offer additional support whenever it’s needed.

“It’s always a privilege to improve someone’s situation,” Rachel said. “Mr J simply wanted to do right by his parents, and by spending a bit of time listening and sharing what we knew, we helped him feel ready for what lay ahead.”

This case highlights how impactful early intervention can be -even a single conversation, if well-timed, can reduce anxiety and create space for families to think clearly. In Mr J’s case, it also laid the groundwork for trust, paving the way for stronger support moving forward.

Sometimes, people don’t need all the answers - they just need to know someone’s there to ask.

Breaking barriers to belonging: the power of a simple conversation

Tue, 24 Jun 2025 08:03:34 GMT

Making a difference doesn’t always require big interventions - sometimes it’s about noticing the small things, offering a kind word, and helping someone see that change is possible.

Every Friday morning, Cynon Linc comes alive with conversation, laughter and companionship at the weekly Dementia Matters Coffee Morning. With over 40 attendees, it’s a warm and welcoming space where people affected by dementia can connect with others and feel part of a supportive community.

Among the regular attendees is Mr M, a widower who shared how much the sessions meant to him following the loss of his wife. For Mr M, the Coffee Morning had become a lifeline - one of the only opportunities in the week to socialise and feel less alone. Despite this, staff noticed that he only ever stayed for the first hour of the three-hour session before quietly leaving.

Chloe, one of our dedicated Memory and Wellbeing Guides, built a strong and positive rapport with Mr M and took the time to gently ask why he was leaving early. Mr M explained that he received Meals on Wheels at 11am each day - including Fridays - and didn’t want to risk missing the delivery. He had recently switched to frozen meals for added flexibility but was still worried about making changes to the arrangement, fearing it might disrupt the service altogether.

Chloe reassured him that it was perfectly reasonable to request a change and encouraged him to contact the service to see if Friday’s meal could instead be delivered on Thursday, giving him the freedom to attend the full session. She also offered support if needed, while promoting his independence and confidence in self-advocacy. The following week, Mr M returned with a beaming smile. He had contacted Meals on Wheels, and they agreed to deliver his Friday meal a day earlier. From that point on, he began attending the full Coffee Morning -and even stayed behind for a catch-up in the café with an old friend.

This small but impactful moment highlighted how a simple conversation can remove a hidden barrier. Mr M had been carrying a quiet worry that was limiting his experience, and it took a gentle, thoughtful exchange to unlock a solution. For Chloe, it was a proud moment—one that demonstrated the importance of listening, asking the right questions, and offering support in ways that empower individuals to take action.

The outcome has been transformative for Mr M. He now fully engages in the sessions, enjoys more time with others, and feels less isolated. For Chloe, the experience reinforced how many people struggle silently with challenges that could be resolved with the right support and encouragement. This story serves as a reminder that making a difference doesn’t always require big interventions—sometimes it’s about noticing the small things, offering a kind word, and helping someone see that change is possible.

Our friendly and inclusive Coffee Morning takes place in the hall at Cynon Linc in Aberdare every Friday from 9.30am-12.30pm. New members are always welcome

Rachel Rowlands to step down as CEO of ACM after 20 remarkable years

Tue, 17 Jun 2025 05:22:35 GMT

After two decades of dedicated service, Rachel Rowlands will step down as Chief Executive Officer of ACM at the end of August to take up an exciting new role as Director of Community Housing at Trivallis, a leading housing association based in Pontypridd.

While we are, of course, sad to see Rachel go, this is a moment of celebration and recognition. Her contribution - not just to ACM, but to the wider voluntary sector- has been nothing short of extraordinary. Her leadership, vision, and tireless commitment to improving the lives of older people have left an enduring legacy. Thanks to Rachel, ACM is in a strong and stable position, with solid foundations for the future.

Under her leadership, ACM has grown significantly in both reach and impact. Services have expanded, the charity’s voice has become stronger, and its connection to local communities has deepened. Maintaining and developing essential services - such as Hospital to Home and Information and Advice - has been a cornerstone of Rachel’s approach, ensuring older people continue to receive the right support, at the right time. Despite financial pressures and sector-wide uncertainty, ACM has consistently punched above its weight, delivering real and lasting impact.

There have been many standout moments during Rachel’s tenure - from how staff responded to devastating fire and flood damage at ACM’s Pontypridd office, to the organisation’s extraordinary efforts during the COVID-19 pandemic. During those difficult months, ACM staff placed vulnerable people first, helping to save lives. In recognition of this effort, Rachel was named a finalist for the Chwarae Teg Womenspire Awards in 2021 - though, true to form, she credited the nomination to the dedication of her team.

A key strength throughout Rachel’s journey has been her commitment to collaboration. The strong relationships she has developed across the third sector, public bodies and community leaders have played a vital role in ACM’s success. While there are too many to mention individually, Rachel has often acknowledged the importance of a group of ‘anchor’ partners - trusted allies whose belief in ACM’s mission has made so much possible.

One of Rachel’s most transformative achievements is Cynon Linc. In 2016, she led the charity through a Community Asset Transfer, generating £3 million of investment and transforming a local authority day centre in Aberdare into a vibrant, multi-purpose community hub. Since opening in 2021, Cynon Linc has shown continual growth and now attracts more than 80,000 visits a year and houses a GP practice, bistro and coffee shop, children’s nursery, community spaces, Info Hub, a full activity programme, and ACM’s headquarters.

Reflecting on this milestone, Rachel said:

“ Cynon Linc is testament to what can be achieved when people believe in a shared vision and work together to make it a reality. It’s incredibly rewarding to see how it brings people of all ages and backgrounds together. The atmosphere is so warm and welcoming - exactly what we hoped to create. ”

Rachel’s third sector journey began in 1995 with the Care & Repair movement, where she progressed from a local agency role to Chair of Care & Repair Cymru, a position she held until 2018. In 2017, she was elected National Third Sector Representative on the Cwm Taf Morgannwg Regional Partnership Board, becoming Chair the following year and serving in that capacity for three consecutive terms. Most recently, in April 2024, she was appointed as an Independent Member (Community) of the Cwm Taf Morgannwg University Health Board.

Reflecting on her time at ACM and the next chapter, Rachel said:

“ I’ve been fortunate to enjoy autonomy and support over the past 20 years - freedom to push boundaries, to take risks, and to explore bold ideas. I’m incredibly grateful to the trustees who stood beside me throughout.

From a personal perspective, this new role offers a chance to grow, learn, and experience a new direction for what I hope will be the final 10 years of my working life. As difficult as the decision has been, it’s the right one, for Age Connects Morgannwg, and for me .”

Keiron Montague, Executive Director of Communities at Trivallis, welcomed Rachel’s appointment:

“ We are delighted that Rachel Rowlands will be joining Trivallis as Director of Community Housing. She brings a wealth of leadership experience across housing, health, local government, and the voluntary sector - as well as a strong track record in building partnerships. Rachel will be a tremendous asset to our team .”

Rachel’s departure will be deeply felt by colleagues, partners, and the countless individuals and families whose lives she has helped to improve. As she moves into this exciting new role, we offer our heartfelt thanks for her outstanding service - and our very best wishes for the future.

Lynda Williams, Chair of the ACM board of trustees added their thanks: “ It’s with a heavy heart that we prepare to say goodbye to our exceptional CEO, Rachel. Her remarkable talent and leadership have been recognised beyond our organisation, and she will be leaving us at the end of August to take on an exciting new role as Director of Community Housing at Trivallis. The board would like to wish Rachel every success in this next chapter. It’s a fantastic opportunity - and one she’ll embrace with her usual passion and determination. ”

Best wishes Rachel, from the staff, trustees and volunteers of Age Connects Morgannwg.

Why Volunteering is One of the Most Rewarding Things You Can Do

Tue, 03 Jun 2025 13:31:46 GMT

In every corner of our communities, volunteers are making a real difference - often in ways that go unnoticed. Whether they’re offering a lift to someone attending an appointment, lending a hand with admin, or simply a friendly face to someone who’s lonely.

But the beauty of volunteering is that it’s not just beneficial for the people being helped. It’s a powerful, two-way experience that enriches the lives of everyone involved. Here's a closer look at why choosing to give your time can be such a positive and transformative decision.

1. You’ll Make a Tangible Difference

Volunteering gives you a front-row seat to the positive impact you can have on others. From offering support to older people, to working on local environmental projects or helping at community events, your actions contribute to meaningful change. That sense of purpose and the knowledge that you’re helping to build a better world - whether locally or globally - is deeply rewarding.

2. It’s Good for Your Mental Health

It’s well documented that volunteering is a great way to boost wellbeing. It can help ease feelings of loneliness, reduce stress, and increase overall happiness. Engaging with others, staying active, and doing something you care about can lead to a stronger sense of self-worth and fulfilment.

3. You’ll Grow and Learn

Volunteering is a fantastic way to develop new skills or strengthen existing ones. Whether you're learning how to coordinate a team, speak confidently in public, or manage an event, these experiences can build your confidence and benefit your personal and professional life. Plus, many employers look favourably on volunteer experience - it shows initiative, commitment, and the ability to work well with others.

4. You’ll Meet New People

One of the most enriching parts of volunteering is the opportunity to connect with a wide range of people. These could be fellow volunteers, service users, or community members. These interactions often lead to friendships, new perspectives, and even future opportunities. It’s a great way to feel more connected to your community.

5. It Brings Communities Together

When people come together to support each other, great things happen. Volunteers help build more supportive, inclusive, and resilient neighbourhoods. From local clean-up days to charity fundraisers, volunteers help create spaces where people feel valued and supported. Strong communities benefit everyone.

6. It Lets You Champion a Cause You Care About

Whether you're passionate about mental health, supporting older people, tackling homelessness, or protecting the environment, volunteering allows you to take action. It's an empowering way to contribute to causes close to your heart and become part of a wider movement for change.

7. It Feels Good

Above all, volunteering feels good. There’s something deeply fulfilling about knowing you’ve had a positive effect on someone’s day—or even their life. That feeling of contribution and connection can’t be bought, and it often leads people to keep coming back, finding joy and meaning in every interaction.

Everyone Wins When You Volunteer

Volunteering offers a unique blend of personal growth, community impact, and emotional reward. It’s a reminder that even small acts of kindness can add up to big changes - and that everyone has something valuable to offer.

Whether you’ve got a few hours a week or time now and then, there’s a role for you. Why not explore what’s available and see how you can get involved?

To find out more about volunteering with Age Connects Morgannwg click here.

Understanding Dementia: What Everyone Should Know

Thu, 01 May 2025 09:16:18 GMT

Dementia is a condition that touches the lives of millions of people around the world — yet it is still widely misunderstood. Many are unsure what it truly means, how it affects those diagnosed, and the profound impact it can have on families and carers.

This blog aims to shed light on dementia: what it is, what causes it, how to recognise the symptoms, and how we can better support those living with the condition.

What Is Dementia?

Dementia isn’t a single disease — it’s an umbrella term used to describe a range of symptoms linked to a decline in brain function. These symptoms interfere with a person’s ability to manage everyday life, particularly when it comes to memory, thinking, problem-solving, and communication.

The most common form of dementia is Alzheimer’s disease , but other types include:

Vascular dementia , often linked to strokes or poor circulation in the brain.
Lewy body dementia , which affects movement and alertness.
Frontotemporal dementia , which typically affects behaviour, personality, and language.

Common Symptoms of Dementia

The signs of dementia vary from person to person, but some common symptoms include:

Memory problems – especially short-term memory loss, like forgetting recent conversations or appointments.
Difficulty communicating – struggling to find the right words or follow a conversation.
Confusion – particularly about time, place, or recognising familiar people.
Changes in mood or behaviour – such as increased anxiety, depression, agitation, or withdrawal.
Challenges with daily tasks – including things like managing money, preparing meals, or remembering how to use household items.

What Causes Dementia?

Dementia is caused by damage to brain cells, which disrupts how they communicate with each other. Different types of dementia involve different patterns of damage:

Alzheimer’s disease involves abnormal protein build-ups (plaques and tangles) that affect memory and thinking.
Vascular dementia results from reduced blood supply to the brain, often following a stroke or series of mini-strokes.
Lewy body dementia features abnormal protein deposits that impact cognition, movement, and alertness.
Frontotemporal dementia is linked to nerve cell damage in the frontal and temporal lobes of the brain.

Risk factors include aging, genetics, cardiovascular health, and lifestyle choices such as smoking, physical inactivity, and poor diet.

Living Well with Dementia

A dementia diagnosis can be life-changing, but it doesn’t mean life stops. With the right support, people living with dementia can continue to enjoy meaningful relationships, hobbies, and daily pleasures.

Early diagnosis, proper medical care, and emotional support all play a vital role in maintaining quality of life. Many families find that connecting with others going through the same journey helps reduce isolation and builds resilience.

How to Support Someone Living with Dementia

Supporting someone with dementia can be emotionally and practically challenging, but there are ways to make a positive difference:

See the person before the dementia – behind the diagnosis is a person with a lifetime of memories, passions, and experiences that matter.
Learn about their condition – understanding the type and progression of dementia helps you provide the right kind of support.
Keep routines consistent – familiar routines provide structure and comfort.
Communicate with care – speak clearly, use simple sentences, and give the person time to respond.
Encourage independence – support the person to do as much as they can, without rushing or taking over.
Make their environment safe – remove tripping hazards, label important items, and ensure good lighting.
Seek help and community – connect with local dementia services, support groups, or charities that offer guidance and respite.

Raising Awareness, Building Compassion

By learning about dementia and challenging the stigma that still surrounds it, we can create a society that is more understanding and inclusive. Whether you're supporting a loved one or simply want to be more informed, your awareness makes a difference. If you or someone you know is affected by dementia, don’t face it alone. Reach out to your local GP, a dementia support organisation, or a community group. Help and advice are always available

Our Support: Memory and Wellbeing Guide Programme

To help ensure that no one faces dementia alone, we launched our Memory and Wellbeing Guide programme in 2024. As part of the national Dementia Connector Programme , and funded by the Cwm Taf Morgannwg Regional Partnership Board , this initiative is designed to improve the lives of people living with dementia and those who care for them. Each participant is supported by a named Memory and Wellbeing Guide, who provides:

Connection to local support networks and peer support opportunities
Access to tailored practical and financial advice
Guidance on lifestyle and environmental changes to promote well-being and independence
Referrals to other specialist support services when needed

This personalised approach ensures individuals and carers receive compassionate, coordinated support every step of the way.

Find out more by clicking here

Supporting a client's independence during a time of crisis

Wed, 05 Mar 2025 15:50:58 GMT

Providing compassionate support through a Trusted Assessor to help a client maintain her independence during a time of crisis

This powerful case study comes from Keiran, who works on our Trusted Assessor project, funded by the Regional Partnership Board it focusses on supporting older people leaving hospital.

Client Overview

SC, an 82-year-old woman, was brought to the Accident and Emergency (A&E) department at the Princess of Wales Hospital alongside her husband, who had been diagnosed with an end-of-life illness. Concerns were raised about SC’s well-being due to suspected memory issues. SC has lived in South Wales her entire life and has a family that live outside the area. Although SC had no formal dementia diagnosis, a hospital doctor suspected she had undiagnosed cognitive decline.

Providing Immediate Support

Recognising SC’s distress and need for reassurance, a person-centred approach was taken. Discussions were conducted with her husband present to provide comfort and familiarity. Active listening techniques helped reinforce understanding, and privacy was maintained in the busy hospital environment.

Addressing Challenges

SC was initially reluctant to accept support, believing she could manage independently. A sensitive approach was taken, emphasising that any assistance would be on her terms, preserving her autonomy. A discussion with the hospital social worker confirmed SC had the capacity to make decisions. To assist with her memory difficulties, her grandson was involved to help her retain important information.

Implementing a Support Plan

A six-week care package was arranged, including three daily visits to assess SC’s ability to live independently. She was transported home safely, where an environmental risk assessment was conducted. Food provisions were arranged, and SC was supported in preparing a meal to evaluate her functional ability. A referral to Care and Repair ensured the installation of a lifeline system for emergency assistance. SC’s GP was also contacted to address concerns about missed medication. Her grandson was kept fully informed and provided with key contacts for ongoing support.

Promoting Independence and Safety

SC remained actively involved in decision-making, reinforcing her confidence. Information was repeated as needed to aid her memory, and her grandson acted as a key point of contact. All details were communicated with the social worker and care agency to ensure seamless support.

Challenges Overcome

Coordinating Services: Effective communication between hospital staff, social services, and family members ensured a smooth transition home.
Medication Management: Prompt contact with SC’s GP resolved concerns about her prescriptions.
Emergency Assistance: A lifeline system was installed, providing SC with direct support if needed.

Outcome and Review:

SC’s home-based care aligned with best practices, promoting well-being while maintaining independence. Regular reviews allowed flexibility in adjusting support as needed. Throughout the process, SC’s autonomy and preferences were respected, ensuring she remained safe and comfortable in her home.

Find out more about our our Trusted Assessor project here.

A guide to Attendance Allowance

Mon, 27 Jan 2025 12:24:38 GMT

Read our useful guide to Attendance Allowance, a non-means tested benefit: What It Is, Who Qualifies, and How to Claim it.

What is Attendance Allowance?
Attendance Allowance is a non-means-tested benefit designed for individuals over State Pension age who require assistance with personal care or supervision due to a physical or mental disability. Whether it's help with daily activities, supervision for safety, or managing long-term health conditions like sensory disabilities or learning difficulties, Attendance Allowance can provide crucial financial support.

Who Can Qualify?
You may qualify for Attendance Allowance if:

You have a physical or mental health condition that requires assistance with everyday tasks.
You live either at home or in a care home (and meet specific eligibility criteria).

Crucially, you do not need to have a caregiver in place to make a claim. The decision is based on the level of help you need, not the support you currently receive.

Why Apply for Attendance Allowance?

It’s not means-tested: Your income or savings won’t affect your eligibility.
Boost other benefits: Receiving Attendance Allowance may increase other benefits like Pension Credit or Housing Benefit.
Tax-free payments: It won’t be counted as taxable income or affect your tax status.

Considerations for Local Authority-Funded Care
If you receive care funded by your local authority (at home or in a care home), Attendance Allowance payments may be taken into account during the financial assessment. Payments will stop if local authority funding exceeds 28 days.

Support for Carers
Attendance Allowance doesn’t just benefit you—it can also support your carer. If you have a regular carer, they may qualify for Carer’s Allowance , providing additional financial support for their efforts.

How to Claim Attendance Allowance

Start Your Claim
Visit the official GOV.UK Attendance Allowance page to download the claim form or request one by post.
What You’ll Need
Your National Insurance number
Your address and contact details
Information about your health condition or disability
Details of your GP surgery or medical centre
Processing Times
Claims are usually processed within 40 working days , and payments can be backdated to the date your claim form was received.
Fast-Track for Terminal Illness
If you’re applying on behalf of someone with a terminal illness who is not expected to live beyond six months, the process is expedited, with claims typically processed within eight working days .

Need Help Applying?
If you’re unsure how to complete the forms or would like advice tailored to your situation, our team is here to help. Contact us for free, friendly advice and support on 01443 490650 .

Confidence restored through the awarding of a Blue Badge

Thu, 23 Jan 2025 13:53:13 GMT

The awarding of a Blue Badge gave one client the confidence to get out and about, secure in the knowledge that she would not have to walk too far to the shops or for hospital appointments.

At our central support hub, we received a call from Mrs. F, a client seeking assistance with applying for a Blue Badge. Recognising the importance of this request, we promptly reached out to explain the application process and arranged a home visit to provide the necessary support.

Initial Assessment

Bethan, one of our dedicated Information and Advice Officers, visited Mrs. F at her home. During the visit, it was evident that Mrs. F faced significant mobility challenges. She struggled with physical and mental health conditions that severely impacted her daily life. Among her difficulties was an inability to walk more than a few steps without becoming severely breathless. Using the medical evidence and documents she provided, we proceeded with the initial application for a Blue Badge.

Unexpected Challenges

Two days after submitting the application, Mrs. F informed us that her case had been referred to an independent Occupational Therapist. She had been sent a seven-page form to complete, along with a request for additional medical notes and reports. Overwhelmed by the process and struggling with low confidence and isolation, Mrs. F felt unable to continue.

Advocacy and Intervention

Understanding Mrs. F’s concerns, Bethan took immediate action. Acting on Mrs. F’s behalf, she contacted the council service managing the application. Bethan provided a detailed account of Mrs. F’s daily struggles, supported by documentation from her consultants, recent prescriptions, and other medical evidence. She emphasised Mrs. F’s genuine need for the Blue Badge and the stress caused by the additional requirements. The council responded the same day, requesting a few more details. Bethan promptly provided the information, and within an hour, the council overturned their decision, approving Mrs. F’s application. Mrs. F was informed that her Blue Badge would arrive within 10-14 days.

Transformational Impact

The news brought immense relief and joy to Mrs. F, who expressed her gratitude: “I can’t thank you enough. You have gone above and beyond for me, and I’m so grateful for everything you’ve done.”

The Blue Badge has already begun to make a significant difference in Mrs. F’s life. She no longer needs to worry about walking long distances to attend hospital appointments or run errands. This newfound independence is expected to have a positive impact on her mental health, helping her regain confidence and reducing her feelings of isolation.

Ongoing Support

Bethan advised Mrs. F to reach out to our office when her Blue Badge needs renewing in three years or if she requires any further assistance. We’re committed to supporting her and others like her who may be struggling silently. If you need support you can contact the team by calling 01443 490650.

Reflection

This case highlights the importance of proactive advocacy and personalised support. Mrs. F’s story is a powerful reminder that even those who appear well-presented may face hidden challenges. Sometimes, small acts of assistance can make a world of difference, restoring dignity, confidence, and independence to those in need.

Groundbreaking pilot launches at Prince Charles Hospital

Thu, 12 Dec 2024 15:46:29 GMT

Age Connects Morgannwg have launched a groundbreaking hospital discharge pilot project, called My Passport Home , at the Prince Charles Hospital in Merthyr.

On Monday, 16th December 2024, Age Connects Morgannwg unveiled an innovative pilot project, My Passport Home , designed to enhance the hospital discharge process for older patients at Prince Charles Hospital in Merthyr. This initiative aims to provide patients with comprehensive information and support, ensuring a smoother transition back home.

What is My Passport Home?

From Monday, 16th December, to 31st January, two of our dedicated Trusted Assessors, Kim and Ceri, are piloting the My Passport Home project with patients aged 50 and over, as well as their families. This passport is a personalised tool that supports hospital discharge by ensuring patients have everything they need for a safe and timely return home. It includes:

Contact details for the Trusted Assessor assigned to their care.
A checklist of essentials the patient will need upon returning home.
Comprehensive details of their care package.

The goal of the pilot is to equip patients with clear, accessible information and connect them with the right resources to make their journey home as stress-free as possible.

The Trusted Assessor Project

Our Trusted Assessors are at the heart of this initiative, offering expert guidance and support to patients navigating the hospital discharge process. Based at Prince Charles, Royal Glamorgan, and Princess of Wales hospitals, they work closely with patients to:

Facilitate a safe and well-organised discharge.
Address concerns about returning home.
Provide tailored advice and connect patients to necessary services.

Patients can self-refer to our Trusted Assessors or ask a member of hospital staff to contact the team on their behalf. Our Trusted Assessors are frequently on the wards and are always happy to chat and provide assistance to patients.

A Collaborative Effort

My Passport Home is a joint initiative from Cwm Taf Morgannwg University Health Board and Age Connects Morgannwg and is funded by the Regional Integration Fund. This collaborative approach ensures that older patients receive the support they need at a crucial stage of their recovery.

For more information about the My Passport Home project or to contact our Trusted Assessors, please visit our webpage . Together, we’re making hospital discharge a smoother and safer process for older patients.

Come back to see updates and case studies from this pilot and to follow our plans to roll out My Passport Home to other hospitals. To find out more you can contact Delyth Williams, the project manager, by emailing:

delyth.williams@acmorgannwg.org.uk

Spreading Christmas cheer to those who need it most

Mon, 04 Nov 2024 12:23:41 GMT

Everyone deserves to feel connected at Christmas, especially those in residential care, so we ask people to join us in making this season a little brighter by supporting our Christmas Card Appeal.

At Age Connects Morgannwg we believe everyone deserves to feel connected during the holiday season, especially those in residential care. Each year, we invite people across Wales (and beyond!) to join us in making this season brighter for older adults by participating in our Christmas Card Appeal. This simple yet impactful initiative spreads festive joy to those who may not have visitors, bringing genuine warmth and happiness to local care homes in Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

Over the years, our work in care homes has revealed a sobering reality: many residents don’t receive regular visitors. This isolation can feel even more pronounced at Christmas - a season when connection is celebrated. Rhodri Poacher, one of our dedicated volunteers, saw an opportunity to lift the spirits of these residents through a heartfelt tradition: an annual Christmas card appeal. Since then, hundreds of cards have poured in each festive season, each one delivering a message of care and inclusion. A Christmas card might seem small, but its impact can be profound.

Last year’s campaign went beyond our expectations, reaching more than 100,000 people on social media within the first ten days. The response was incredible, with schools, community groups, and individuals from all corners of Wales, England, and even countries as far away as Japan and Singapore stepping up to support the appeal. When our volunteers delivered the cards, they were met with joy from residents and staff alike.

Helen Davies, ACM’s Volunteer Manager, coordinated last year’s campaign with Rhodri and was moved by the response: “The success of our campaign in 2023 surpassed all expectations and led to real joy for hundreds of people living in local care homes. We just hope we can deliver the same result this year.”

If you’d like to help make someone’s holiday brighter, getting involved in our 2024 Christmas Card Appeal is easy. Start by choosing a festive card, then write a heartfelt note inside - something that would make the recipient feel remembered and appreciated. Once your card is ready, simply mail it to ACM’s Cynon Linc head office in Aberdare, or drop it off at one of our collection points in Aberdare, Merthyr, or Pontyclun. Just click here for the addresses.

Our 2024 Christmas Card Appeal will be open until December 13th. We’ll be sharing updates and stories from the campaign on our social media channels, so follow along and see the incredible impact your cards make! By taking part in this simple act of kindness, you’re spreading Christmas cheer to those who need it most. Thank you for helping us make this season one of connection, warmth, and joy.

Discover the benefits of joining a walking group

Fri, 06 Sep 2024 08:51:06 GMT

Joining a walking group offers a range of benefits for older adults, from improving physical health to boosting mental well-being, it’s a simple way to enhance your quality of life as you age. Plus, it’s fun!

We have recently set up a walking group for older people and named it the Cynon Strollers. The idea for the group came from our volunteers who are looking forward to taking part in the first walk to Aberdare Park later this month. In this blog we are going to look at the benefits of a joining a group like the Cynon Strollers.

As we age, staying active becomes increasingly important for both our physical and mental well-being. However, many older adults face challenges when it comes to maintaining an active lifestyle. One solution that has been gaining popularity is joining a walking group.

Walking is one of the best low-impact exercises for older adults. It is gentle on the joints, yet it helps improve cardiovascular health, maintain healthy weight, and increase flexibility and strength. Regular walking can also reduce the risk of chronic conditions such as heart disease, diabetes, and osteoporosis. Joining a walking group provides a consistent routine. Knowing that others are counting on you to show up encourages you to stick with it. Over time, the regular exercise helps maintain mobility and balance, reducing the risk of falls - a major concern for older adults.

Staying mentally sharp is a top priority as we age. Regular physical activity, such as walking, has been shown to improve cognitive function and reduce the risk of cognitive decline and dementia. The act of walking stimulates blood flow to the brain, which promotes brain health and improves mood by releasing endorphins, often called the "feel-good" hormones.

In addition to the physical aspect, being part of a group fosters social interaction, which is critical for mental well-being. Social isolation can lead to feelings of loneliness, anxiety, and depression, but a walking group provides regular opportunities to connect with others, share experiences, and build friendships. The sense of belonging that comes from being part of a group can greatly enhance mental health.

Staying motivated to exercise regularly can be tough, especially when doing it alone. Joining a walking group introduces a sense of accountability. When others are expecting you to show up, you're more likely to stay committed. Group members often encourage one another, celebrate achievements together, and provide the support needed to keep going, even on days when motivation might be low.

For many older adults, retirement or changes in lifestyle can lead to a decrease in social interactions. Joining a walking group offers a chance to meet new people, form friendships, and engage in meaningful conversations. These social connections can prevent feelings of loneliness and provide a strong support system.

A walking group provides structure and routine, which can be particularly beneficial for those who are retired and may not have a set schedule. Having a regular activity to look forward to can give your day purpose and keep you active. It’s not just about exercise; it’s about enjoying life, experiencing nature, and making meaningful connections.

Walking in a group also makes the experience more enjoyable. Whether it's exploring new trails, appreciating nature, or simply having good conversations along the way, walking with others transforms a simple activity into a pleasurable experience.

If you’re interested in joining a walking group, there are plenty of options available. Many local communities, senior centres, and health organisations offer group walks specifically tailored for older adults. You can also check online platforms or social media for local walking groups in your area.

If you are local to Aberdare joining the Cynon Strollers is easy, just email our friendly team using walks@acmorgannwg.org.uk and we will get you registered.

Working in partnership to deliver real client benefits

Mon, 26 Aug 2024 08:59:28 GMT

A home visit leads to benefit award, blue badge, and major home improvements from Care & Repair

A powerful example of how one client visit can lead to multiple avenues of support.

Mrs. A is undergoing cancer treatment, and Mr. A is already in receipt of disability benefits. During the visit, Mrs. A expressed interest in applying for Attendance Allowance (AA) but was unsure how to fill out the application form effectively. Bethan was able to assist Mrs. A in completing the application form during the visit.

Additionally, Bethan inquired whether the couple held a blue badge, as neither of them were current holders. Upon learning this, an application for a blue badge was submitted on their behalf. While completing the AA form, it became apparent that the couple’s home was in need of several adaptations to improve their quality of life. Both Mr. and Mrs. A were finding it increasingly difficult to manage at home, especially in the bathroom and the garden. The house is situated at the bottom of an incline, making outdoor accessibility particularly challenging. Given these concerns, a referral to Care and Repair was made to address the necessary home modifications.

Approximately eight weeks later, a follow-up phone call was made to check on any developments. Mrs. A reported that she had been awarded the higher rate of Attendance Allowance, received her blue badge, and that Care and Repair had already completed several modifications to their home.

Handrails had been installed outside in the garden, and they were now awaiting adaptations to the bathroom. Care and Repair had agreed to convert the bathroom into a wet room to better suit their ongoing needs. This decision was critical as Mr. and Mrs. A had previously been using a radiator as a makeshift handrail to get in and out of the bath, posing a significant health and safety risk, especially during the winter.

Mrs. A shared that the blue badge has already had a positive impact, making journeys easier and less stressful, particularly when it comes to parking and walking short distances. The bathroom adaptation, however, is expected to have the most significant impact, as it will eliminate the risk of injury associated with bathing.

Mrs. A expressed her gratitude, saying: “We can’t thank you enough for being so kind and all the help you have given us. What you have done for us has far exceeded any expectations, we are so grateful for all of your help and support you have shown us.”

The team will follow up with Mr. and Mrs. A in the coming months to check on the progress of the bathroom adaptations.

Delivering support through our Information & Advice Team

Tue, 20 Aug 2024 10:52:17 GMT

The Team Support Mr. B with Mobility and Financial Independence

Background:

Mr. B reached out to our Information and Advice service, needing assistance with a Blue Badge application and support filling out an Attendance Allowance form. During the initial home visit with Bethan, it became clear that Mr. B was experiencing significant mobility issues. While he received some support from his family, his day-to-day activities were becoming increasingly challenging, especially with tasks like getting up and down the stairs and using the bathroom.

Actions Taken:

Blue Badge Application & Attendance Allowance Claim:

Bethan helped Mr. B complete and submit his Blue Badge application.
Additionally, we worked with Mr B to fill out and submit a claim for Attendance Allowance.

Care and Repair Referral:

During the home visit, Bethan noticed Mr. B was struggling with certain aspects of daily life at home, particularly with stairs and bathroom accessibility. To address this, she made a phone call to Care and Repair to request an assessment for home adaptations.

Outcomes:

Blue Badge Award:

Within two weeks, we received the positive news that Mr. B had been awarded his Blue Badge. He was thrilled with this outcome, as it significantly eased his mobility challenges, particularly when attending hospital appointments and other necessary outings.

2. Home Adaptations:

Care and Repair responded promptly by fitting handrails on the stairs and in the bathroom. Additionally, a shower seat was provided. These adaptations have been instrumental in enabling Mr. B to move more safely and independently around his home, restoring some of his confidence.

3. Attendance Allowance Reconsideration:

Unfortunately, Mr. B’s initial Attendance Allowance claim was refused. Knowing this decision wasn’t ideal, we arranged another home visit to explore the next steps. During the visit, I contacted the Attendance Allowance helpline to request a mandatory reconsideration. Bethan provided a detailed explanation of Mr. B’s mobility challenges and other issues affecting his daily life. All concerns were carefully documented during this comprehensive phone call.

4. Successful Outcome:

Just over a week later, Mr. B called to share the news that his claim had been reconsidered, and he had been awarded Attendance Allowance at the higher rate for the next two years. This outcome has been a game-changer for Mr. B, providing him with the financial support needed to access additional help at home and reducing some of the financial pressure he had been facing.

Conclusion:

The combination of aids and adaptations at home, along with the Blue Badge and Attendance Allowance award, has significantly improved Mr. B’s quality of life. He now feels more confident and independent both at home and when out in the community. On a follow-up call, Mr. B expressed his deep gratitude, saying, “I can’t thank you enough. I could never have done what you did for me. You were brilliant on the phone, and it’s because of you that they changed their minds. I’ll see you in two years for my review!”

Through this case, our Information and Advice service helped Mr. B regain his independence, improve his home safety, and secure vital financial support to enhance his well-being.

The hidden dangers of loneliness

Tue, 13 Aug 2024 12:34:42 GMT

ACM offer a range of services to help alleviate the problem of loneliness in older people

Age Connects Morgannwg offer a range of services to alleviate loneliness, a pervasive issue that often goes unnoticed in a world focused on the hustle and bustle of daily life. While loneliness is a universal experience, its impact on older adults can be especially devastating, leading to emotional distress and significant physical health problems. As our global population ages, addressing the dangers of loneliness in older adults has become increasingly critical.

Often referred to as a silent epidemic, loneliness affects nearly one in three older adults, with those over 75 at even higher risk, according to a study by the National Institute on Aging. This isolation can result from various factors, including the loss of a spouse, retirement, children moving away, or decreased mobility. As social circles shrink, the risk of chronic loneliness increases, creating a vicious cycle that can be difficult to break.

The effects of loneliness extend beyond emotional distress, with numerous studies highlighting its severe physical health consequences. Loneliness has been linked to an increased risk of cardiovascular diseases, such as hypertension, heart attacks, and strokes, due to the stress and inflammation caused by chronic loneliness. Moreover, it has been associated with a weakened immune system, making older adults more susceptible to infections and diseases. Lonely individuals are also at a higher risk of developing chronic conditions like diabetes, arthritis, and obesity, with health risks comparable to smoking 15 cigarettes a day.

The mental health implications of loneliness are equally concerning. Older adults experiencing chronic loneliness face a higher risk of depression and anxiety, conditions that can worsen due to the lack of social interaction and support. Additionally, loneliness has been strongly linked to cognitive decline and an increased risk of dementia, with social isolation potentially accelerating the onset of Alzheimer's disease.

The impact of loneliness extends beyond individuals, affecting society and the economy. The healthcare costs associated with treating loneliness-related physical and mental health conditions are substantial, amounting to hundreds of millions of pounds in the UK alone. Additionally, loneliness can decrease productivity and increase dependence on social services, further straining public resources.

Despite these challenges, there are ways to combat loneliness among older adults. Community engagement is crucial, with participation in social activities, volunteering, and community events helping individuals stay connected and maintain a sense of purpose. Technology also offers new opportunities for social interaction, allowing older adults to connect with loved ones through video calls, social media, and online communities.

Family members and caregivers play a vital role in identifying and addressing loneliness in older adults. Regular check-ins, whether in person or virtually, can make a significant difference. Encouraging older adults to seek out new friendships and social opportunities, even if it means stepping outside their comfort zone, is essential. Age Connects Morgannwg provides valuable resources and services to help combat loneliness in RCT, Bridgend and Merthyr so please give us a call to learn more.

Loneliness is more than just a feeling; it is a serious public health issue that demands attention and action. As the aging population continues to grow, addressing the loneliness epidemic among older adults is essential for promoting longer, healthier, and happier lives. By fostering a culture of inclusion and connection, we can help ensure that no one faces the devastating effects of loneliness alone.

ACM launch Winter loneliness appeal

Tue, 28 Nov 2023 10:22:13 GMT

Help us fight loneliness this winter

We have launched a new appeal to help support our fight against loneliness amongst older people. This Winter we are asking those who can afford it to donate £5 to the appeal. Each donation we receive will make a real difference, allowing us to make more visits to older people in their own homes.

It is hard to think about someone living alone and without the joy of regular human contact, but something as simple as befriending can help alleviate the loneliness. A simple phone call or a visit from someone who cares, can mean the world, making their day or even their week.

Loneliness is a feeling that can affect anyone of any age and can come in many different forms. Some people might feel lonely even when around others, whilst others may feel lonely from a lack of social contact with other people. It can be a particular problem for older people and can be caused by a number of factors.

We hear from many people we support about the impacts of retiring from work, the feeling of getting older and weaker, and the experience of losing friends and family. A lack of mobility due to health issues, moving to a new area, and a lack of money to access social activities or hobbies can also play a significant part in causing loneliness.

According to Age UK, more than 2 million people over the age of 75 live alone, and more than a million older people say they go over a month without speaking to a friend, neighbour or family member. An awful statistic that can have long term consequences, as l oneliness is closely linked to both our mental and physical wellbeing.

Research has shown it can have a negative impact on older people’s physical and mental health, especially if they’ve been feeling lonely for a long time. The isolation associated with loneliness can contribute to a decline in overall physical health, making older individuals more vulnerable to various age-related illnesses. I’m sure many of us can relate to seeing a grandparent decline in health after their partner has died. However, it doesn’t have to be all ‘doom and gloom’, there is much that can be done.

We understand that it is often hard for an older person to admit to feeling lonely, so the fight to combat loneliness is a key challenge. Our Companions project and Christmas Card Appeal both encourage people to write letters and cards to older people, forming valuable relationships. We also operate a community hub and host coffee morning, to encourage older people to come together to talk and socialise. We have also worked on the problem of digital exclusion by hosting digital skills sessions.

Our flagship ‘Reaching Out’ programme offers telephone and in-person befriending to older people. We have trained volunteers supporting people across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taff, but we want to do more. Donate £5 this winter and support our work. You can text LONELY to 70480 to donate £5, or visit our appeal page.

A helping hand after a stay in hospital

Mon, 03 Jul 2023 06:08:11 GMT

This powerful case study illustrates how short-term support can

make the return home from hospital much easier.

Our Better@Home service provides short-term support to people aged 50+ who have recently been discharged from hospital. It is a free service that we offer to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf.

Better@Home can be a vital resource as many older people live alone or with an elderly partner or relative. After a stay in hospital the transition from hospital ward to home environment can be challenging, and additional support may be needed. Our hospital discharge service complements the services provided by other agencies and is able to liaise on behalf of the service user with other providers.

We were recently contacted by Margaret who wanted to thank one of our Support Workers, Andrea Parry, for the support she had provided to her husband Fred following a stay in hospital. We are grateful to Margaret for telling us about her experiences and allowing us to share her words.

“I am delighted to have been given the opportunity to review the services which have been provided to me by Age Connect Morgannwg.

I cannot thank ACM enough for the support made available to me since my husband came out of hospital in March. The effect on my husband's mental health, as a result of a hospital stay, was worsening dramatically by the day. Social Services were trying to organise some support for myself at home which had been a condition of his release from hospital.

I was fearing that Fred would never return to the home environment, and I feel that this may well have been the outcome had ACM not been approached by the Rehab Sister and agreed to provide some interim support to bridge the gap until Social Services were able to put a plan in place.

I have to admit to having been extremely apprehensive at the prospect of having a person in my home to sit with Fred, so I could have a break, but immediately I met Andrea I felt relaxed, as did Fred. She is a real star and a true asset to your organisation.

I stayed very local on the first occasion she sat with Fred, but I truly had no need to as she just slotted in as if she had known us both for years. She understood Fred's dementia diagnosis and knew immediately how and when to communicate with him. She was even willing to cope with his continuing insistence that her name was Andreas and that I was incorrect in my pronunciation!

I truly do not know how I would have got through those initial weeks without her helping hand, it is such a bonus to still be able to ask for assistance from time to time, which adds to the support provided by Social Services.”

Tina Down manages the Better@Home service and said “We were so pleased to hear about the positive impact of Andrea’s support on the lives of both Margaret and Fred, focussed short term support can make the transition from hospital to home, so much easier. Well done Andrea.”

If you are interested in finding out more about the service please visit our Better@Home page.

Age Connects Wales salute their volunteer heroes

Thu, 01 Jun 2023 05:36:01 GMT

It's Volunteers Week and everyone at Age Connects Wales

want to say thank y ou to our amazing volunteers.

The six local, independent charities that make up Age Connects Wales are saying thank you to all of our amazing volunteers as we mark Volunteers Week 2023 from the 1st to 7th June. We have hundreds of volunteers working with us to support older people living in our communities who are often facing the devastating effects of loneliness and isolation with no family or friends to turn to.

Volunteers' Week is an annual celebration of the contribution millions of people make across the UK through volunteering in their communities. It is supported and celebrated by small grassroots organisations as well as larger, household-name charities across the UK. Together we will use this week to showcase and celebrate volunteers and their contribution to our communities. Volunteers’ Week 2023 is a time to celebrate and inspire.

Speaking on behalf of Age Connects Wales, Dean Richards commented, “It so important that we all celebrate the amazing people who volunteer. They make an almighty difference to the local work we do and the older people we support. We simply couldn’t make the difference we do without them. Our research has shown that last year our combined charities totalled an amazing 47,430 hours of volunteer time given and this equates to a huge social value of £687,735! Volunteers truly are amazing.”

Whether volunteering as a befriender to help combat loneliness, a shopping volunteer to help those without the physical ability to shop for themselves, a driver helping transport older people to their doctor appointments, or based within our charity offices or community centres, every role is so important to the people we support.

One of the Age Connects Wales volunteers had this to say about her role, “I feel really lucky to be able to spend such quality time with someone I wouldn't necessarily have met or got to know well without this volunteering opportunity. It's genuinely one of the best spent hours of my week, and I always come away feeling like I've learnt something new and shared something interesting. I feel better connected to my community through my volunteering and would recommend it to everyone.”

Again to a survey by Age UK, the effects of loneliness are equivalent to smoking 15 cigarettes a day and are more detrimental than obesity. It’s so simple to become a volunteer whether you have a little or a lot of time to give. Could you offer some time to help us tackle this growing issue and make Wales a better place to grow older?

If you are interested in finding out more about volunteering please visit our Volunteer Page to find out more.

ACM survey identifies barriers to using public transport

Sun, 09 Apr 2023 07:02:10 GMT

ACM survey identifies accessibility, timing, and cost

as barriers to using public transport

In February 2023 Age Connects Morgannwg (ACM) conducted a transport survey to understand why we frequently received requests to help get people to and from appointments. We also wanted to identify any barriers that might be stopping people from using existing transport provision.

The survey reached a large audience after being widely shared on social media and with organisations across our operating areas of Bridgend, Rhondda Cynon Taf and Merthyr Tydfil. The survey was also distributed to older people’s organisations across Wales and past and present users of our services. It was open to all ages and locations, but the largest response came from those aged 60 to 79 years of age, who formed 57% of all responses, and 97% of responders lived in our areas of operation.

Analysis of the survey responses revealed some key themes. Transport accessibility, time and cost was identified by a number of respondents as the key reason they struggled to make important appointments, including medical ones. With 53% of responders not having their own transport and 79% living on a bus route, there was a clear desire to make more use of public transport, but accessibility and timetable issues often prevented people from doing so.

The survey gave people a chance to share their personal experiences of the transport network. One respondent said, “Today I wanted to go and visit a group but the bus didn't come and so I couldn't go, it’s very bad.” Another recorded that “Transport has been cut from where I live because of work on the A465, this means that I now have to walk to get a bus. It’s not so bad on the way down but then I have to walk back up the hill, with heavy shopping and a walking stick, it's impossible.”

Others used the survey to tell us how they would benefit from better transport provision, “I would love to be able to get out of the house and visit my local town with support, just to have a change of scenery and chat to different people.” Another said, “Shopping trips with a safe pick up and set down place would be marvellous.”

In recent years ACM have supported more than 1600 people with their transport needs. This included taking people to Covid vaccinations, hospital appointments, shopping trips and more. In some cases, the transportation had been scheduled, but on other occasions had been provided after urgent requests when their planned transport had failed to materialise. The service we provide is sometime transport only, but often includes a trusted chaperone.

As a charity we have often needed to utilise funding streams to meet the need for transport. In 2022 we received funding to support older people with dementia and their carers which we used to set up a coffee morning. It soon became apparent that getting to the weekly event was a major issue for potential attendees, so we used some of the funding to offer a free minibus to take people to and from the coffee morning. Within 3 months the transport was full, clearly illustrating the need for this service.

It was as a result of this continued demand that we decided to undertake a transport survey. We wanted to understand if there was a sufficient demand to support a new service and if so, what kind of help would users need to access it. As a charity we pride ourselves on listening to older people and ensuring the services we provide are needed, a survey like this is an important part of how we achieve this goal.

It is hoped that the results of this survey will support our efforts to set-up a transport service based on a genuine need of older people. We will seek funding for this, as well as talking to other organisations who may be able to work in partnership with us.

Age Connects Morgannwg received £2,000 funding from Aberystwyth University through its ‘Transport issues in the Community’ award to cover the costs undertaking this reserach.

ACM Christmas card appeal goes global

Tue, 22 Nov 2022 10:58:55 GMT

ACM launch new Christmas card appeal and make waves around

the globe thanks to the power of social media.

Our new Christmas card appeal seems to be catching the public’s imagination, our posts on social media have been shared more than 800 times, reaching over 150,000 people across the world, in just 14 days!

We are asking people to send us Christmas cards so we can distribute them to people living in residential care this Christmas. According to one neuroscientist the positive feelings generated by receiving any type of card, but particularly Christmas cards, are great for health and wellbeing. Dr Lynda Shaw said: “I firmly believe that receiving cards increases self-esteem, helps to stave off feelings of loneliness and isolation and even to ward off the early stages of depression.”

Volunteer Manager Helen Davies is one of the team behind the appeal. “As a charity we provide ongoing support to people living in residential care and are aware that not everyone receives regular visitors, a situation that can be particularly difficult at Christmas. So, we are hoping that sending cards with festive messages to residents will help to spread some extra joy this year and help alleviate feelings of loneliness.”

We launched the campaign on Facebook by asking our 2,000 followers for help, however, the message was shared by hundreds of users and soon reached more people than we could ever have hoped. Amongst the 110,000 people who have already seen our appeal include those living in Australia and Canada, with cards even arriving from Singapore and Japan! This sharing of our message has led to offers of help from schools, workplaces and care homes, who are now busy writing cards for the appeal.

Rhodri Poacher from Talbot Green is one of our volunteers and first suggested the appeal. “I have been touched by the support for the card appeal and am so grateful that people are engaging and making this idea a reality. I wanted to let people living in residential care know that there is someone out there who cares and is thinking of them. Thanks to the generosity being shown through this appeal, so many people will get to feel that this is Christmas when they receive one of our cards.”

Getting involved in the appeal is easy, we are asking people to buy a card, write a festive message inside and send or take their card to our head office in Aberdare by December 12. The special post box at our Cynon Linc HQ has already been emptied twice, but with care homes across three counties waiting for cards, there is plenty of demand to meet.

Melanie is the manager of a care home situated in Cynon Valley and gave us her thoughts on the appeal. “This is such a beautiful thing to do at Christmas, I know our residents will cherish a card given to them, other than my staff sending them a card they may not receive one. We would also like to be involved in sending cards. We will help our residents reach out to other residents this Christmas.”

To find out more about the appeal you can visit the appeal page.

The role of trust in supporting clients

Tue, 17 May 2022 14:04:17 GMT

The role of trust in positive client outcomes

These three very different cases illustrate some of the invaluable work done by one of our case workers and highlights

the benefits that arise from developing trusted relationships with clients.

Rising up from a fall

MB had been in hospital following a fall and had become very ill, on discharge he was referred to Age Connects Morgannwg for support through our Hospital Discharge Service. We assigned a case worker to support MB with additional shopping needs and to provide emotional support.

As the case worker got to know MB, she discovered that he had lost his wife five years earlier and was suffering from Parkinson’s disease. They followed up on this information by checking MB was claiming the benefits he was entitled to but discovered he was not aware of concessions and benefits like council tax rebate and water bill reduction schemes. He was also experiencing difficulties with parking close to amenities when his daughter took him out.

The case worker explains that one of the key benefits of the six-week support programme was the time she got to build a relationship with the client. "You get to know them pretty well in six weeks, what they like and what their needs are, that period is crucial to build trust."

With information in hand, they set out to improve the situation. She first contacted his water supplier but was not able to reduce the bill as the usage was low, she then completed the SMI (Severe Mentally Impaired) forms and submitted these to the local authority. This process can often be slow with long waits to get through on the phone, but she preserved. The case worker also completed and submitted the application form for a blue badge on MB’s behalf.

The hard work paid off and MB was awarded a council tax rebate, backdated for five years which amounted to over £5,000. The client was delighted and described the service as marvellous, or as the case worker described, “he had a big beaming smile on his face like a Cheshire cat when the refund came through!”.

The emotional support provided also worked wonders for MB. His mental health improved as did his wellbeing. He received the blue badge which meant that his daughter could now take him out and be able to park the car without too much difficulty.

Getting outside again

Another client was DS, a hospital referral. She was suffering from low self-esteem and loss of confidence. This was mainly due to the effects of the lockdown which meant that she could no longer participate in the community activities she had engaged in prior to the pandemic. The fact that she had collapsed previously due to health problems exacerbated her problems and created a fear of falling when out on her own.

The case worker initially started by encouraging DS to use the four-wheel stroller and then taking her out for a cup of tea, a chat and shopping. Through these activities the client gradually regained control of her movement and after six weeks was confident enough to go out by herself and started to enjoy life again.

Rebuilding confidence

A third service user that was supported by our case worker was DM. She went into hospital with multiple health problems including breaking her neck twice. The lockdown meant that she could not carry on with her normal activities, especially her WI meetings which had been an important part of her life. These things had led to a huge loss of confidence and had resulted in a referral to Age Connects Morgannwg.

DM was delighted when the case worker offered to see her once a week during the second lockdown and they formed a very positive relationship. They met up for chats and a coffee and within a short period of time DM’s fear of going out started to dissipate and she began to leave the house on her own. The ill health suffered by DM had resulted in her neck being fused and a lack of mobility. As a result she was unable to do housework so the case worker successfully applied for a cleaner to help, which made a huge difference. DM described the service from ACM as wonderful, and when she was admitted to hospital again, she requested our support.

Although the outcomes was positive in all three cases, the real difficulty can be finding a more permanent programme to refer the clients to when the six weeks of support ends.

Find out more about our Hospital Discharge Service.

ACM to help people live well for less

Tue, 22 Mar 2022 12:39:18 GMT

ACM roadshows set to help people live well for less

With cost-of-living increases hitting record levels and more families finding themselves living in fuel poverty, we are going to help people live well for less through a series of information roadshows. We have created the Living Well for Less roadshows as a direct response to the pressures caused by increases to energy prices, food, and petrol, as well as the ongoing impact of the pandemic.

Helen Davies, our Volunteer Manager, approached other charities and organisation to find out if they would be willing to join our mission, and exhibit at a roadshow style event. The response was an overwhelming yes with more than 20 organisations set to join our first event.

Those exhibiting at Cynon linc in Aberdare include Citizens Advice Bureau, Care & Repair, Nest, Warm Wales, Communities For Work Plus, Diabetes Wales, and HSBC. Together these organisations will provide the information people need to boost their financial, mental, and physical wellbeing.

Helen was thrilled with the response.

“Everyone I have spoken to was delighted to offer their support, they are all facing questions about energy prices, interest rates and the prices of food, and were looking for ways to help people. Pooling resources with like-minded organisations to offer a wide range of holistic advice made sense to everyone. I’m absolutely delighted with the quality of exhibitors we’ve assembled.”

All the exhibitors will be offering on the day support and signposting, as well as providing plenty of information to take away. Attendees will also have access to private spaces, away from the main exhibition area, where they can get 1-2-1 advice. There are also several taster sessions planned where people can learn more about subjects like financial health, cyber security and boosting wellbeing.

Katie Cooke will be representing Warm Wales at the event.

“Engaging with local communities is an important part of our work, and events like this roadshow are a fantastic way of ensuring we reach as many people as we can. With the current energy crisis and the challenges it is creating for many, it is great to be out in the community again, talking to people about the support we can offer to help them heat their homes more affordably.”

Signposted Cymru are also attending the Aberdare roadshow, CEO Darren Thomas explains, " At Signposted Cymru peoples mental health and wellbeing is our priority, and with growing inflation and costs we need to support these individuals more than ever ".

We are hosting our first Living Well For Less roadshow at Cynon Linc in Aberdare on 24 ^th and 25 ^th of March, before moving on to other venues in South Wales during April and May. Find out more on our roadshow page.

A new day for St Mair's

Thu, 02 Dec 2021 07:55:07 GMT

Story continued as St Mair’s becomes Cynon Linc

For more than 150 years, St Mair’s in Aberdare was a fixture of daily life in the town, first as a church and then a popular day centre for older people. All of us at Age Connects Morgannwg are proud to be continuing this tradition as we officially open our new community hub.

St Mair’s Church opened its doors in November 1864, it was built for the Welsh speaking Anglican congregation of Aberdare and served the town for almost 100 years.

When the church was demolished in 1963. the site was developed and rebuilt as the St Mair’s Centre, a day centre for older people in the area. Now, following a major refurbishment project led by Age Connects Morgannwg, the building was officially opened on November 25th as Cynon Linc, a modern hub for the whole community to enjoy.

The grand opening was conducted by Julie James MS, Minister for Climate Change, who unveiled a commemorative plaque in the foyer. The event was attended by many of the key stakeholders who helped make Cynon Linc a reality, the guests enjoyed a tour of the building and refreshments from the inhouse kitchen team.

Plans to redevelop St Mair’s date back to 2015 when we started working on the project with the local authority and Big Lottery. We took over the running of the building in 2018 with construction work starting in August 2020 and completed exactly one year later. The Cynon Linc project was developed by a partnership that also included, Rhondda Cynon Taff County Borough Council, Cwm Taff University Health Board, and partners from the third sector and local community.

The vision was to transform the former St. Mair’s Day Centre into a modern and inclusive hub to serve the whole community, and with work now complete Cynon Linc certainly delivers on that vision. The hub includes a large kitchen and coffee shop, doctor’s surgery, over 50s advice and information point, mental health support services and a nail clinic.

Cynon Linc is also the perfect venue for events, classes, and meetings, it has six rooms to hire including a fully accessible main hall, seating up to 248 attendees. The events programme includes everything from fitness classes for the over 50’s and tech classes for beginners, to weekly youth groups and a work club.

Rachel Rowlands, our CEO, commented “I am so impressed with the redevelopment of Cynon Linc and the work the whole team has done. Despite the extensive challenges created by the pandemic, the project was delivered on time and on budget. The result is a bright, spacious, and welcoming hub that will be a major asset to the whole of the Cynon Valley for many years to come.”

Councillor Nicole Burnett, Chair of the Cwm Taf Morgannwg Regional Partnership Board said: “As a Regional Partnership Board, which manages £5m of Integrated Care Fund (ICF) Capital monies across the region, it’s always wonderful to see fantastic ICF funded projects come to life. The hub, which received £1.3M of ICF funding, is a truly impressive, and clearly developed with the heart and soul of the community in mind.”

The renovation of Cynon Linc was funded by The Welsh Government Integrated Care Fund and several other funding bodies, these included The National Lottery Community Fund, Dunhill Medical Trust and Pen Y Cymoedd.

Nominate an Incredible Older Person You Know

Mon, 18 Oct 2021 12:21:00 GMT

Nominate an Incredible Older Person for an

Age Connects Wales Older Person’s Award

Nominations for the inaugural Older Person’s Awards organised by Age Connects Wales are now open! Members of the public have until midnight this Friday, October 22 ^nd , to submit their nominations to ensure an older person they know can be recognised for going that extra mile. The six Age Connects charities across Wales are urging you to join them in celebrating the achievements of older people living in our communities. In categories including Later Life Hero and Ageing Well Award, there will be 6 regional winners in 5 categories going forward to the awards night. The final decision will be made by an independent judging panel with each winner receiving a prize and trophy.

The winners will be announced in November during a streamed one-hour award event hosted by former Welsh rugby union player, journalist and commentator Eddie Butler.

One of the judges, the Older People’s Commissioner, Helena Herklots commented, “It is essential that older people in Wales know and feel that they are valued members of society and these Awards are a great way to make sure that older people’s voices are heard, and achievements celebrated. Recognising and raising awareness of the vital contributions older people make to society every day brings us one step closer to a Wales where older people are valued, rights are upheld, and no one is left behind."

Speaking on behalf of Age Connects Wales, Dean Richards stressed how important it is that people get involved and nominate! “Here at Age Connects Wales we want to shout about all the amazing achievements of older people living in Wales and ensure they receive the recognition they deserve. We are calling upon everyone to put forward their wonderful stories of local heroes in their communities so we can share these and highlight the many ways older people contribute to their families and communities”.

Nominating couldn’t be easier – simply visit: www.ageconnectswales.org.uk/nomination-form . or call 029 2068 3604 or email: awards@ageconnectswales.org.uk .

All Age Connects Wales organisations would also like to say a big thank you to the Award sponsors, who share our passion to recognise those who have made a difference in our local communities. Thank you to Action for Elders, Home Instead UK, OES Office Equipment Systems Ltd and Retirement Butler.

Cynon Linc Opening

Tue, 05 Oct 2021 13:50:41 GMT

New Aberdare Community Hub Open Its Doors

The countdown to the long-awaited opening of Cynon Linc in Aberdare is over, the doors of the new inclusive hub opened its doors to the community on October 4th.

Cynon Linc is a vibrant community hub set on Seymour Street in the heart of Aberdare town centre. Redeveloped over the course of just 1 year, the hub includes an impressive kitchen and coffee shop, doctor’s surgery, over 50s advice and information point, mental health support services and a nail clinic. The new facility is managed by Karen Davies with Head Chef Andrew Mason in charge of the catering.

The new hub is also the perfect venue for a host of events, classes, and meetings, it has six rooms to hire including a fully accessible main hall, seating up to 248 attendees. The events programme already announced includes fitness classes for the over 50’s, weekly youth group, community first aid training and a family film afternoon.

The Cynon Linc project was developed by a partnership that included us at Age Connects Morgannwg, Rhondda Cynon Taff County Borough Council, Cwm Taff University Health Board, and partners from the third sector and the local community. The vision was to transform the former St. Mair’s Day Centre into a modern and inclusive hub that could serve the whole community.

The project started in August 2018 when we took over the running of the building ahead of starting major refurbishment work. Construction work started in August 2020 and was completed exactly one year later, the building contractor was M and J Cosgrove Contractors, and the design of the building was provided by Ongl Interior Design.

Our CEO Rachel said. “I am so impressed with the redevelopment of Cynon Linc and the work the whole team has done. Despite the extensive challenges created by the pandemic the project was delivered on time and on budget. The result is a bright, spacious, and welcoming hub that will be a major asset to the whole of the Cynon Valley for many years to come. There is real excitement in the community for the grand opening and we can’t wait to welcome them through the doors.”

Cynon Linc is already the home for several organisations including the new head office of Age Connects Morgannwg, the Hyb kitchen and coffee shop, Maendy Place GP Surgery, Simply Nails and Signposted Cymru, with a soft play facility set to be announced shortly.

Darren Thomas is a Trustee at Signposted Cymru, “we provide immediate and initial intervention for people suffering and struggling with mental health issues. We offer support and guidance through our 5 pillars of well-being. The Cynon Linc building is ideally situated in Aberdare town centre and the facility has the space for us to help the people of South Wales to Acknowledge, Strive, Succeed, that is our Ethos”.

The renovation project was funded by The Welsh Government Integrated Care Fund and several other funding bodies. These included The National Lottery Community Fund, Dunhill Medical Trust and Pen Y Cymoedd.

Councillor Nicole Burnett, Chair of the Cwm Taf Morgannwg Regional Partnership Board said:

“As a Regional Partnership Board, which manages £5m of Integrated Care Fund (ICF) Capital monies across the region, it’s always wonderful to see fantastic ICF funded projects come to life. The hub, which received £1.3M of ICF funding, is a truly impressive, and clearly developed with the heart and soul of the community in mind. We know Cynon Linc will hugely benefit the local community and beyond, and we look forward to seeing people enjoying all the facilities it has to offer.”

The redevelopment of Cynon Linc will be celebrated at an official opening in November which will be attended by Julie James MS, Minister for Climate Change.

Older Person's Awards 2021

Fri, 01 Oct 2021 11:19:36 GMT

New awards set to celebrate the achievements

of older people in communities across Wales

Organised by Age Connects Wales, the inaugural Older Person’s Awards has been launched to celebrate the achievements of older people in communities across Wales. In categories including Later Life Hero and Ageing Well Award, nominations will be sought from people throughout Wales with 6 regional winners in 5 categories going forward to the awards night. The final decision will be made by an independent judging panel with each winner receiving a prize and trophy.

Nominations opened on October 1st to coincide with the International Day of Older Persons. Every year this date aims to raise awareness of the impact of an ageing population and the need to ensure people can grow old with dignity. People worldwide are living longer. Today, for the first time in history, most people can expect to live into their sixties and beyond. By 2050, the world’s population aged 60 years and older is expected to total 2 billion, up from 900 million in 2015. Today, 125 million people are aged 80 years or older.

Speaking on behalf of Age Connects Wales, Dean Richards shared the ethos behind the planned Awards Ceremony, “A longer life brings with it opportunities, not only for older people and their families, but also for society as a whole. Additional years provide the chance to pursue new activities such as further education, a new career, volunteering or pursuing a long-neglected passion. Older people also contribute in many ways to their families and communities. Here at Age Connects Wales we want to shout about all the amazing achievements of older people living in Wales and ensure they receive the recognition they deserve”.

Older People’s Commissioner, Helena Herklots added, “I’m delighted to be part of the judging panel for the inaugural Older Person’s Awards to celebrate the many achievements and contributions of older people in communities throughout Wales over the past year. Age Connects organisations continue to do fantastic work supporting older people throughout Wales and I am pleased to see they are recognising the contributions that older people make to our communities. It is essential that older people in Wales know and feel that they are valued members of society and these Awards are a great way to make sure that older people’s voices are heard, and achievements celebrated. Recognising and raising awareness of the vital contributions older people make to society every day brings us one step closer to a Wales where older people are valued, rights are upheld, and no one is left behind."

The awards are being supported by a range of sponsors, these include Action for Elders , a dynamic charity who support older people to live with independence and happiness, OES , a rapidly growing digital technology company, and Retirement Butler who help people achieve the retirement they deserve.

To find out more about the award categories and nominate an older person you feel is a worthy winner, please visit: www.ageconnectswales.org.uk/awards or call 01495 769264 or email: enquiries@ageconnectswales.org.uk . The winners will be announced on the 17th November 2021 during a streamed one-hour award event hosted by Eddie Butler.

Sarah Murphy MS Visits Ysbyty'r Seren

Mon, 06 Sep 2021 09:41:17 GMT

Local MS Sees the Power of Patient Wellbeing at Ysbyty’r Seren

We were delighted to welcome Sarah Murphy MS to Ysbyty'r Seren in Bridgend. Sarah was there to see the work being done by our Activity Co-ordinators, Donna Bissmire and Eira Morgan. Our Chief Executive Rachel Rowlands was on hand to welcome Sarah, alongside Kelly Downes, Head of Nursing and Darrell Clarke Interim Clinical Service Group Manager for Primary and Community Care.

Ysbyty'r Seren is a 400-bed field hospital, located at the site of the old Harman Becker unit in Bridgend, it was rapidly established at the outset of the COVID-19 pandemic to provide extra bed capacity to help take pressure off local hospitals. The field hospital has now been repurposed to provide facilities for a number of non-Covid related medical services.

Our Activity Co-ordinators play a key role at the hospital. They work alongside hospital staff to help improve patient experience, wellbeing, and happiness. At Ysbyty'r Seren, Donna and Eira make positive use technology to help patients stay in touch with friends and relatives, as well as providing entertainment in the form of audio books and online quizzes.

During a tour of the hospital, Sarah Murphy was able to see how Donna and Eira provide daily therapeutic activities such as arts and craft, which are so enjoyed by patients. The walls of the ward are proudly decorated with the results of these activities.

Sarah Murphy MS said: “The services that Age Connects provide are absolutely vital – and constituents regularly get in touch with me to praise their important work. The team at Age Connects go above and beyond every day, never more so than during the pandemic.

“I am so grateful for their work, and I know that the whole community is too.”

Our Activity Co-ordinators also assist staff in discharge planning to ensure the patient is prepared for safe discharge and receive support to reduce the risk of readmission. Funding for this vital work comes from the Cwm Taf Morgannwg Regional Partnership Board (RPB) through their Winter Protection Plan.

Councillor Chris Davies, Chair of the RPB, explained, “Our regional Winter Protection Plan set out to ensure services were designed around the individual, so people receive care based on their unique needs and what matters to them. The work undertaken at Ysbyty’r Seren since the beginning of the pandemic has been excellent, with patient needs truly at the heart of every decision.”

Reflecting on Sarah’s visit Rachel commented “It was a real pleasure to meet Sarah and introduce her to the work of our Activity Co-ordinators and the wider work of Age Connects Morgannwg. We are really grateful to Sarah for her support throughout the pandemic in organising donations of essential items for older people in hospital – including the donation of toiletries she brought to her visit to Ysbyty’r Seren. It’s important the charity maintains open and positive relations with our local and national elected members so they can refer their constituents to appropriate support when they need it.”

MS Visits Field Hospital in Bridgend

Tue, 17 Aug 2021 09:45:24 GMT

Local MS Goes Behind the Scenes at Bridgend Field Hospital

The Member of the Senedd for Ogmore, Huw Irranca-Davies, accepted an invitation from Age Connects Morgannwg and has paid a visit to Ysbyty'r Seren to find out more about the vital work going on at the field hospital in Bridgend.

Ysbyty’r Seren is Cwm Taf Morgannwg UHB’s field hospital, it was developed in response to the COVID-19 pandemic and by December 2020 was reported as being amongst the busiest in the UK. Whilst the number of patients being treated is now thankfully much lower, key work is still taking place at the hospital, provided by a dedicated team of staff and volunteers.

Mr Irranca-Davies was met at the hospital by our Chief Executive Rachel Rowlands, and was given a full tour of the facilities by Kelly Downes, Head of Nursing and Darrell Clarke Interim Clinical Service Group Manager for Primary and Community Care.

During the tour Mr Irranca-Davies heard how work at Ysbyty’r Seren is playing a key part in the Winter Protection Plan of Cwm Taf Morgannwg Regional Partnership Board (RPB).

Mr Davies continued “A stay in hospital can be a daunting experience, however thanks to the fantastic team of activity co-ordinators, funded through the Winter Protection Fund, it’s clear patients have received a high level of dedicated care, support and company while recovering from COVID-19.”

The funding by the RPB has allowed us at Age Connects Morgannwg to place Activity Co-ordinators at the hospital. Donna Bissmire and Eira Morgan are providing daily meaningful, therapeutic activities for patients. They are also instrumental in providing opportunities for patients to stay connected with family and friends whilst in hospital.

Rachel was delighted at the opportunity to tell Mr Irranca-Davies more about the work being carried out by the team.

“Throughout the pandemic, Age Connects staff have been supporting patients in community hospitals across Cwm Taf Morgannwg, including Ysbyty’r Seren. Our Activity Co-ordinators, Donna and Eira do such an incredible job of helping patients stay in touch with family and friends and keeping them occupied with daily activities. It was great to hear such positive feedback from the patients and staff at Ysbyty’r Seren about the impact Age Connects has had on their experience in the field hospital.”

During the visit Huw Irranca-Davies was able to spend some time with the patients at Ysbyty'r Seren discussing their experiences and looking at some of the art they have created with the help of the Age Connects team.

"It was fantastic to see first-hand the work of the Age Connects team, bringing warmth and compassion to support people in recovery, and helping speed their return to independent living. My thanks to all the Age Connects team - working hand in hand with nursing and clinical staff - for all they are doing now and for what they have done during the pandemic too."

Cynon Linc Ramps Up for Opening

Fri, 13 Aug 2021 11:05:03 GMT

New Kitchen and Coffee Shop Announced for Cynon Linc in Aberdare

This week we have announced exciting plans for a new kitchen and coffee shop which will be opening its doors to the public on the 4th of October.

It's called the Hyb and it will sit at the heart of Cynon Linc in Aberdare, it's a bright and welcoming space which includes a fantastic outside courtyard for sunny days. The kitchen will provide a wide range of meals, snacks, healthy options, and speciality teas and coffees aimed at the whole community.

Working his magic in the kitchen will be established chef Andrew Mason, he joins the Hyb after previous working as Head Chef at the BBC Wales restaurant in Cardiff. Andrew has exciting plans for the kitchen and is already building his team and preparing the opening menus.

“I am looking forward to catering for the whole community, from good old fashioned homemade classics through to modern day fusion. Also, there will be tempting light bites, mouth-watering main meals, stunning cakes and an ever-changing specials board.”

We want to make it a place for the whole community to enjoy, so in addition to providing a great selection of food, we will be providing discounted lunches for the over 60s. These two course lunches will be available every weekday between 12pm and 2pm for £6.

Overseeing the project has been Adele Harries-Nicholas, from Age Connects Morgannwg.

“The Hyb kitchen and coffee shop will provide a great space to meet old friends and make new ones, with dedicated space for those who need a space to work and a break from working from home. Food will be served from 9 am to 5pm with everything homemade and cooked fresh on site, and having seen and tasted the chefs cooking I am excited about the plans he has to make the Hyb the place to eat and drink in Aberdare.”

The kitchen and coffee shop is just one element of Cynon Linc, a destination for the whole community. It will be a home to community groups, organisations and companies that will benefit the local and wider community.

Support for this development has come from a range of organisations, these include; Rhondda Cynon Taff County Borough Council, Cwm Taff Morgannwg University Health Board and funders such as The National Lottery Community Fund, Dunhill Medical Trust, Pen Y Cymoedd, Welsh Church Acts and The Welsh Government Integrated Care Fund.

Rachel Rowlands Award Nomination

Mon, 26 Jul 2021 08:30:54 GMT

Our CEO Has Been Recognised For Her Work Supporting Older People in the Pandemic

Our very own Rachel Rowlands, Chief Executive Officer of Age Connects Morgannwg has been shortlisted for a national Chwarae Teg Womenspire Award 2021.

Rachel was announced as a finalist in the ‘Woman in Health and Care’ category. This new award was established to recognise women who have set a shining example across any aspect of health or care, from medical and support staff to training and educational roles.

Womenspire recognises women’s achievements in every aspect of life, from personal achievements to outstanding contribution, and showcases the remarkable accomplishments of women across Wales, to inspire future generations. The award ceremony is taking place on Thursday 30th September and will once again be supported by ITV Wales.

Rachel has been recognised for her work here at Age Connects Morgannwg, operating for more than 40 years, we have been helping and supporting older people through some of the most difficult times in their life. During this time, many thousands of people have found companionship, laughter, new interests and a listening ear in our staff and volunteers who are at the heart of Age Connects Morgannwg.

During the pandemic Rachael has taken a lead role in the region’s Test Trace Protect programme by bringing together local organisations to create and deliver support for people to self-isolate safely. Rachel also led on the development of a ‘Vaxi-Taxi’ Service for people who were struggling to find transport to their vaccination appointment. This service formed part of our volunteer led response to the pandemic including shopping, prescription collection and telephone befriending.

On receiving news of the nomination, Rachel commented “I am truly overwhelmed to have been nominated for this award and to have been shortlisted as a Finalist. I’m lucky enough to work alongside amazing women who do a remarkable job every day in very challenging circumstances. They inspire me with their dedication, tenacity, compassion and determination to make a difference to people’s lives. I’d like to thank my colleagues for nominating me and the Womenspire panellists for shortlisting me, this means a great deal to me personally and professionally”.

Cerys Furlong, Chief Executive, Chwarae Teg, said: “Womenspire is an awards ceremony like no other, recognising incredible women, whether it be personal achievement or an outstanding contribution. Rachel’s place as a Womenspire finalist reflects her ability to bring people and communities together. She makes a real difference to so many people’s lives - going above and beyond during the pandemic to make sure that the potentially vulnerable had access to support. She works with empathy and understanding and at Age Connects Morgannwg has created a very positive workplace culture – always encouraging others to reach their potential too.”

The nomination comes as a timely boost for everyone here at Age Connects Morgannwg as we continue to work tirelessly through the pandemic. As many mainstream charitable services were suspended in 2020, Rachel worked with the team here to create new ways of supporting health and social care services at community hospitals and the field hospital Ysbyty’r Seren.

The Keeping in Touch Team used technology to keep patients connected with their families whilst visiting wasn’t permitted and provided a lifeline of communication until they returned home or visiting resumed. Despite restrictions on the charity’s ‘normal’ services our teams still supported more than 5000 older people and raised over £228,000 in welfare entitlements to help older people and their carers make ends meet.

For more information please visit the following link:

Chwarae Teg Womenspire Awards https://chwaraeteg.com/projects/womenspire/

Falls Awareness Week 12th - 18th July 2021

Tue, 13 Jul 2021 13:04:48 GMT

Falls amongst older people can have a devastating impact

but they are not an inevitable part of ageing

Three charities who work with older people on a regular basis have joined forces to address the devastating impact that falls can have on older people in Wales.

Age Connects Wales, Age Cymru and Care & Repair Cymru have come together to deliver Falls Awareness Week. The aim of Falls Awareness Week is to highlight an issue that is all too often only talked about when it is too late, re-assure those who have suffered a fall that they are not the only ones and encourage older people to take as many preventative measures as possible.

The week also aims to encourage professionals working with older people to do all they can to help prevent falls and provide appropriate support to those who have suffered a fall. Funded by the Welsh Government, the campaign is also endorsed by the National Falls Prevention Taskforce who’s wide network will be actively supporting this work.

The devastating impact of falls amongst older people: 700 older people in Wales will die from a fall this year

According to Public Health Wales forecasting, more than 700 older people in Wales will die from a fall this year, with a further 7,750 requiring hospital based treatment. It also predicts that more than 132,000 older people in Wales will fall more than once in their home. It is estimated that the combined falls amongst older people costs the NHS in Wales a staggering £2.3 billion.

The partnership also reveals that, following a fall, 2,800 older people will suffer a hip fracture often requiring extensive treatment. One of the saddest aspects is that each year more than 1,400 older people will lose their independence as a result of a fall. Many lose their self-confidence and seek some form of sheltered accommodation, perhaps many years before they intended such a move.

Falls are not an inevitable part of ageing

Age Connect Wales’ Karen Steele says: “Falls are not an inevitable part of ageing and there are many things people can do to help reduce their risk of falling. For example, staying active through regular exercise helps improve core strength and balance. There are many safe exercises for older people such as Nordic Walking and Tai Cchi. Older people should also look after their feet and make sure they don’t allow their toe nails to grow too long. When out and about older people should keep themselves hydrated and remember to use their walking aids.”

Age Cymru’s Angharad Phillips urges older people not to live in fear of falling. She says: “Older people should speak to their GP about any concerns they may have about falling and also to their pharmacist about the possible side effects of the medication they’ve been prescribed. Older people can also take advantage of a free eye test once they reach 60 years of age. The important thing is to seek help and not suffer in silence.”

Care & Repair Cymru’s Neil Williams adds: “There is much we can do to make our homes safer in terms of falls prevention. For example, installing grab rails in strategic positions around the home, taping down frayed carpets and rugs and ensuring stairs and steps are well lit and are not a hazard. We’d also urge people to review how they can live safely, with some simple advice like checking they have safe footwear and to make sure they’re not wearing old slippers that no longer support their feet correctly.”

Case Study – Mair Morgan 85, Rural Wales

Despite being fit and healthy Mair suffered a fall after visiting her daughter in a neighbouring village. Mair tripped over a broken pavement causing her to fall to the ground and injuring her knee. The fall left her in severe pain, and needed prescribed painkillers just to sleep at night.

Initially, Mair’s painful knee prevented her from undertaking her usual household chores and she therefore had to rely upon her family to look after her for a short while. This was particularly difficult for Mair who had always cherished her ability to live an independent life. Mair visited her GP who decided to refer her to a physiotherapist who is now slowly re-building the strength in her leg. Despite taking place in the middle of the lockdown, Mair said that the care and attention she received from the health service was faultless and it reassured her that she would become active and independent once more.

Mair, who has since reported the broken pavement to the local authority to help prevent others from falling, said the psychological pain was just as bad as the physical pain as she used to teach Nordic Walking and considered herself to be an active and fit person so her pride was deeply hurt from the fall.

Mair’s advice to other older people on preventing falls is to keep as active and fit as possible. She says there are lots of activities and exercises classes suitable for older people such as Tai Chi and Nordic Walking. Mair also wanted to pay tribute to the kind people who stopped to help her and make sure she was safe immediately after the fall.

For more advice and information about falls and Falls Awareness Week please download the

'Take Action Today' leaflet below and/or contact:

Age Connects Morgannwg

T elephone: 01443 490650

Email: information@acmorgannwg.org.uk

Website: www.ageconnectsmorgannwg.org.uk

Age Cymru

Telephone: 029 2043 1555

Email: enquiries@agecymru.org.uk

Website: www.agecymru.org.uk/falls

Care & Repair Cymru

Telephone: 0300 111 3333 (local service)

Email: enquiries@careandrepair.org.uk

Website: www.careandrepair.org.uk

Less than 6 Months to go!

Tue, 18 May 2021 11:02:20 GMT

Cynon Linc - A place for everyone

We are delighted that renovation work at Cynon Linc is on schedule despite the challenging times we have faced over the past year.

Cynon Linc will be an inclusive Community Hub and ‘A Place for Everyone’, with Co-location and collaboration at its heart. It will be a home to community groups, organisations and companies that will benefit the local and wider community, including Maendy GP Surgery and a 24 space Children’s Day Nursery.

Yr Hwb/The Hub Restaurant and Coffee Shop has been transformed into a bright and welcoming space, with an outside courtyard area that will provide a wide range of meals, snacks, healthy options, and drinks. As before, every weekday between 12pm and 2pm we will continue to provide discounted lunches for older people and of course, a range of activities and services will be available for older people to enjoy.

With continued support from Rhondda Cynon Taff County Borough Council, Cwm Taff Morgannwg University Health Board and funders such as The National Lottery Community Fund, Dunhill Medical Trust, Pen Y Cymoedd, Welsh Church Acts and The Welsh Government Integrated Care Fund, the doors to Cynon Linc are on track to open on October 4 ^th 2021.

How to get involved

We are committed to making Cynon Linc a place that everyone can enjoy and has access to. To do this we’ll be creating a Cynon Linc Steering Group, comprising community voices and key stakeholders. If you’d like to get involved, please get in touch by emailing cynonlinc@acmorgannwg.org.uk , telephoning 01443 490650 or writing to us at 5-7 Mill Street, Pontypridd etc.

Cynon Linc – Renovation Project – Breaking Ground

Tue, 13 Oct 2020 15:37:49 GMT

The long awaited start to renovating the former St Mair’s Day Centre in Aberdare began on the 17th August 2020, with appointed contractor M and J Cosgrove Ltd breaking ground on the £1.8 million project.

Cynon Linc , as the building is now known, will offer residents a much wider range of services under one roof. The project will include a new GP surgery, children’s Day nursery, café, information and advice hub, a space for local groups to hire, meeting and conference facilities – as well as the relocated head office for Age Connects Morgannwg (ACM).

ACM signed a 99 year lease with RCTCBC in 2018 as part of the RCT Together approach which focuses on working with communities and the voluntary sector to explore alternative delivery models and maintain services for the future.

The project has been made possible with funding from The National Lottery Community Fund CAT2 programme, Welsh Government Integrated Care Fund, Dunhill Medical Trust and Pen Y Cymoedd.

Christopher Ward, Acting Chair of ACM said: “We are very grateful to all of our funders who have worked hard with us to put together a financial package which has enabled us to start renovations. We very much looking forward to being able to open our doors to the community in Autumn 2021.”

Rachel Rowlands Chief Executive of ACM said: “I’m delighted that work has started on this exciting community-led project. Every feature of the hub reflects what the community has told us they want to see and includes something for all ages. That really is the key to the sustainability of this transformational project, that different generations will use it and help shape it over time to remain a real asset of the community.”

Councillor Rhys Lewis, Rhondda Cynon Taf Council’s Cabinet Member for Stronger Communities, Well-being and Cultural Services, said: “I’m very pleased the Cynon Linc project in Aberdare has progressed to its latest milestone, following the Council’s Community Asset Transfer of the former St Mair’s Day Centre to Age Connects Morgannwg in 2018. This ambitious project, through RCT Together, will bring several important services together under one roof, utilising significant external funding to create a better offer for users and improved accessibility. I’m looking forward to seeing progress with the renovation in the coming weeks and months.”

About Age Connects Morgannwg

Age Connects Morgannwg is the operating title of Age Concern Morgannwg, an independent local charity (Registered no 1129973), working with and for older people in Rhondda Cynon Taff, Bridgend and Merthyr Tydfil.
Age Connects Morgannwg has spent the last 40+ years delivering its mission to improve the quality of life of older people.
The charity’s vision is of a society where older people are respected and enabled to meet their aspirations.

Services that are delivered by Age Connects Morgannwg include;

Information and Advice
Welfare Rights Service
Dementia Support in the Community
Support for Social Prescribing
Independent Advocacy
Hospital to Home Service
Activities in day care and residential homes
Nail cutting Service called Simply Nails

Contact:

Denise Havard on 07741897976 or denise.havard@acmorgannwg.org.uk

www.ageconnectsmorgannwg.org.uk/cynon-linc

www.twitter.com/cynonlinc

www.facebook.com/cynonlinc/

Services offered by supermarkets during COVID-19

Tue, 26 May 2020 13:42:58 GMT

The Welsh Government have compiled a host of useful information about the services being offered by local supermarkets for elderly, disabled, vulnerable people and carers.

This includes information about:

special opening times
access to online shopping and delivery
volunteer gift cards

Click to download the document in English or Welsh .

As mentioned, those who are vulnerable, or self-isolating but not shielding, are advised to use online services, or ask friends, family or neighbours to get food and other essentials.

If this is not possible, we are here to help. G et in touch for support and advice at 01443 490650 , or email information@acmorgannwg.org.uk .

Support for Military Veteran Carers in Wales

Fri, 08 May 2020 11:17:55 GMT

There are 370,000 unpaid carers in Wales and 210,000 military veterans. Many of these unpaid carers look after military veterans, while a significant number of veterans also care for family members. Yet many carers are stressed and struggling with life without getting the help and support they need to look after their own health and wellbeing.

To mark VE Day, Carers Wales , in partnership with Age Cymru’s Project 360° , has launched a guide on entitlements and support for veteran carers and people caring for veterans.

The guide is available to download online in both Welsh and English here .

It was developed with the input of veterans and veteran charities and aims to provide unique information about the help available to meet the challenges that arise from caring within the military veteran community.

The guide includes information on identifying as a carer, managing the caring journey and accessing support. As well as practical information, there are stories from real carers - both sharing their experiences of being a veteran carer, and family members caring for a veteran.

Caring within the veteran community can present additional challenges. The culture and experiences in the military mean people have coped with severe risks and are accustomed to self-sufficiency and sacrifice, often putting their own needs second.

There may also have been times in Service where personnel have been away from family and friends and lost touch with those who could help. It is therefore important for carers in the veteran community to know that they are not alone and that there is dedicated support to help them with their caring role.

Claire Morgan, Director of Carers Wales said:

“We are thrilled to have worked on this much-needed guide, specifically targeted at carers and veterans. It is designed to acknowledge the unique challenges that veterans and their families face when caring. Having given so much for our country, we want veterans and their families to know about the range of help that they can access to make their lives easier”.

Heather Ferguson, Project 360° Manager said:

“Our research with more than 1,000 older veterans across Wales highlighted the extent to which veterans provide care for a loved one. We are, therefore, delighted to be working with Carers Wales to produce this much needed guide that will support those who have served our country, and help them access the support they need.”

5 Ways to Avoid Trips, Slips and Falls

Wed, 12 Feb 2020 16:24:47 GMT

5 Ways to Avoid Trips, Slips and Falls

Falls are not an inevitable part of growing older. In many cases, however, age-related factors such as health conditions and medications can increase the risk of tripping or falling.

Falls are the leading cause of injury-related hospitalisation in older people and as many as 6/10 falls happen in the comfort of your own home. Even if an older person is generally in good health, once they suffered a fall-related injury, this can have a knock-on effect on other health related issues.

The good news though, is that most of the time falls can be prevented. By reducing your risk of a fall, you can help ensure that you, or a loved one, are kept on your feet and living independently in your own home for longer.

Here are our 5 tips to avoid taking a tumble:

1. Health checks

Your general health is always a good place to start when making sure you are steady on your feet. Sometimes we blame objects around us but it may be an underlying health issue that may be the cause of a fall.

Here are some questions to ask:

Do you take 4 or more medications and are you due a medication review? Tablets we take can sometimes affect balance or other areas of our health so making sure you are aware of any side effects can make a real difference. Contact your pharmacist or local chemist for peace of mind. (This is usually a FREE service)
Blood pressure – has it been 12 months since you’ve had your pressure checked? Water Infections - are you visiting the toilet too often or having trouble making it in time? If you answered yes to either then you might want to speak to your GP as high blood pressure and water infections can cause a loss of balance.
Eyesight - Are you struggling to see objects around you? Have you noticed any blurriness or gaps in vision? Make sure you keep up to date with appointments with your local optician as your sight plays a huge factor in how you go about your daily life.

If you have previously fallen or have had a near miss and now live in fear of falling, speak to your GP. They can refer you to a National Exercise Scheme or your local falls clinic which will offer a full exploration and assessment of your needs to help you stay on your feet.

2. Reducing hazards in the house

Your house may contain hazards that will act like a ticking timebomb for your next fall. Clearing any objects that are a tripping hazard will reduce your risk greatly. You should also ask yourself whether you would benefit from aids like handrails or grab bars around the house? Do you get up during the night or struggle with stairs or steps, for example? If so, you can get in touch with organisations like Care and Repair who can advise you about adapting your home to suit your personal needs.

3. Use a walking aid

Many people refuse to use walking aids but it can make such a difference to keep you steady on your feet. It also allows you to get out and about with more confidence and less fear of falling. If you would like to find out more, get in touch with your local Social Services who can carry out an assessment and let you know if you are eligible. If not, give us a call today and we can recommend a local organisation that provides walking aids.

If you already use a walking aid, check whether it has started to wear or if it needs replacing? If it doesn’t support you properly it is increasing the risk of you falling. You can also speak to your GP on your next visit who may refer you for physiotherapy or advise on where best to get your current aid replaced.

4. Improve your footwear

The importance of good footwear is key to preventing falls. Wearing ‘slip-ons’, flip flops or loose-fitting shoes will increase the risk of tripping over or twisting your ankle. There are many shoes stores that will assist you in checking that the shoes fit correctly and whether you are the size you think you are. So next time you are at the shops, all you need to do is ask for assistance.

5. Keep your toenails neatly clipped

This is something that is often overlooked in older age as we just assume everyone can cut their own toenails. As you get older, it gets more difficult to cut your nails and as a result they can come to be overgrown and cause a lot of pain (and embarrassment). This can affect the ability to walk and increase the risk of falling over – especially as many people suffer in silence.

The good news is that there are Nail Cutting Services available that can help you keep your nails neatly clipped. Age Connects Morgannwg provide their Simply Nails Service where specially trained technicians cut nails and toenails from a range of clinics across RCT, Merthyr Tydfil and Bridgend. This service is available to people of all ages and house visits are available. Read more about the service and book an appointment here .

What to do if you have recently had a fall...

If you, or someone you know, has recently fallen and doesn't know what to do going forward, please get in touch today and we can advise you further. There are many services available that can help so don't be afraid to get in touch.

Call us on 01443 490650 or email us at information@acmorgannwg.org.uk

We look forward to hearing from you!

6 Useful Tips to Manage Your Medicine

Wed, 27 Nov 2019 13:29:18 GMT

6 Useful Tips to Manage Your Medicine

by the The Independent Pharmacy

Old age is often difficult , and entering your later years has inevitably required you to adapt your lifestyle to some extent. You’re probably a little more careful about the risks you take and the way you approach your health — eating better, sleeping better, and getting regular check-ups.

But no matter how gracefully you’re aging, or how sensibly you’re taking care of yourself, you most likely have some kind of medication to take on a regular basis. You might be trying to get rid of a condition, keep an ongoing issue at bay, or simply lessen the risk of experiencing a medical emergency. Whatever the reason, medicine is just part of life for older people .

Because of this, medicine management is an invaluable skill to develop and maintain. You need to be able to keep track of what you need and look after yourself on a daily basis.

To help you out, we’re going to look at 6 essential medicine management tips. Let’s begin:

1. Ask relevant questions

When you’re in and out of conversations with doctors, nurses, pharmacists, and other medical professionals, it’s easy to start feeling as though you need to stay quiet and avoid taking up unnecessary time. This isn’t right, though — whenever you’re unsure about something (why you need a particular medicine, or what you can expect from taking it), you should ask about it.

Don’t worry about being perceived as awkward. Provided you’re polite, it’s likely that the medical professionals won’t mind at all, but you should ask questions regardless. It’s your health — your life — that’s at stake. The more you know about your healthcare, the better: the NHS has a solid list of questions to keep in mind , but add to them at your leisure.

2. Learn the side effects

Every type of medicine has a variety of side effects, ranging from common to rare and mild to serious. Most of them aren’t worth worrying about most of the time, but there are major exceptions — and the more health problems you have, the more you need to worry about regular side effects, because they can cause much broader issues in certain circumstances.

Whenever you’re prescribed a new medicine, read the patient information leaflet included in the packaging ( you can also find it online ). It will detail all the side effects commonly associated with it. You might also want to do some research online to see if there are other side events worth considering, though be careful with this: online information isn’t always accurate.

3. Only use your medicine

When you have elderly friends being treated for similar conditions (or even the exact same conditions), you might find yourself in a position to take someone else’s pills. Perhaps you forgot your pills, and you’re confident that the medication is the same. Even so, you shouldn’t do it. Not only can you not be 100% sure that everything’s the same , but it can also cause other issues.

For instance, if you get into the habit of doing this, you can end up with too much of your own medication left. What happens if it slips your mind that you supplemented your supply? You might continue taking your prescribed medication past the point at which you’re supposed to discontinue treatment. It’s just not worth the risk. Stick to your own prescribed medicines.

4. Look out for alternatives

Almost every condition has more than one viable treatment method. For example, let’s think about rosacea, a skin condition that’s considerably more common in the elderly. If you suffered from it (perhaps you do), then you might be prescribed oral medication, but it might not work well for you. Everyone reacts differently to distinct types of treatment, so it’s possible that you’d benefit from making a change.

This is why you should always keep an eye out for alternatives: read up on creams, assemble a shortlist to consider, check out relevant customer reviews ( like these Finacea reviews at The Independent Pharmacy which are a good example ), and ultimately go to your doctor for more guidance. If you just assumed that you had the best treatment for your rosacea from the outset, then you’d assume you were getting the best results — but it often takes time to find the best option for you.

5. Get some pill organisers

Pill organisers are convenient containers (usually made of robust plastic) that allow you to set out all your prescribed pills ahead of time and easily track the progress of your treatment. The average organiser will last for a week, with each day having separate compartments to mark the suggested treatment time (morning, midday, evening. etc.).

If you use pill organisers, then you don’t have nearly as much to remember, so you can still make good progress even if you’re forgetful. You can also take your pills with you much more easily (no more taking large pill bottles on trips away). Thankfully, these organisers are being provided much more frequently as time goes by.

6. Carry details with you

Imagine that you have a condition that can require emergency medication, and you take the required medication with you wherever you go. Now imagine that something happens to prevent you from taking your meds on schedule: perhaps you’re involved in a road accident and you’re left in a state of shock for an extended time, requiring a hospital visit.

What happens if you’re unable to communicate your needs to the people helping you and they don’t have your medical history? This scenario can be disastrous, so you should make a habit of carrying medical details with you. You can wear some kind of medical alert bracelet like those from MedicAlert , or even just keep a note of your medication schedule with your pill organiser.

Managing your medicine is a core part of maintaining your health in your later years, so it isn’t something to take lightly. These 6 tips should help you look after yourself more carefully and spend less time worrying.

If you would like to speak to a member of staff at Age Connects Morgannwg about the products and services available to people over the age of 50, get in touch today on 01443 490650 or email information@acmorgannwg.org.uk

Promoting the potential of new and emerging technologies

Thu, 07 Nov 2019 14:34:35 GMT

Why I became a Trustee with ACM

by Ashley Bale ( Age Connects Morgannwg Trustee)

"I joined the board of Age Connects Morgannwg in December 2018 - with the objective of supporting the charity to deliver its strategic priorities with a focus on their cyber, digital and IT. After learning about the organisation, it’s ethos, goals and mission I was certain that I wanted to volunteer and support the organisation's beneficiaries, trustees and employees to help shape the future of the organisation to benefit the people it supports.

With over 10 years experience working in the third sector for a leading supported living provider across Cardiff, Rhondda Cynon Taf and Vale of Glamorgan - it has been my mission to enable opportunities and promote the potential of new and emerging technologies in gaining independence and well-being for supported people and/or vulnerable groups in our society.

The third sector is evolving, working innovatively, collaboratively and being proactive in finding new ways of working - embracing new advancements in technology to offer better services and provisions.

Society is becoming more technologically dependent - whether it’s for online shopping, banking, paying bills or communicating with friends and family. Many of us as consumers would look for the best deals, technology that works for us, based on our own individual preferences and choice. Supported people want exactly the same offerings and opportunities as anyone else and this matters to me and it's important that we don't leave anyone behind.

With the government and NHS services becoming digitised - simple core provisions such as claiming benefits, paying tax or making a GP appointment are moving online. Services that we are expect to use at some point in our lives, will be potentially inaccessible for a demographic of society without internet access or the ability to utilise some form of technology.

It's important that we don't forget that the lives of the previous generations, was very different, particularly before the emergence of today's technology. At the same time, it's vital that we support, be inclusive and encourage people, that they also can utilise, gain and benefit from technology.

The possibilities are endless if the benefits of technology are harnessed and used in the right ways - it can positively impact and change peoples lives for the better. We must also be mindful that technology is not always the solution and should be used as a complementary addition in most circumstances.

With an understanding of what is ahead in the world of tech, I felt that it was my responsibility to share my knowledge and skills in supporting the board of a worthwhile charity. It was not hard to decide, this charity was going to be Age Connects Morgannwg.

I would strongly recommend joining the board of Age Connects Morgannwg."

Ashley Bale

Age Connects Morgannwg Trustee

There are so many ways you can support Age Connects Morgannwg. Whether it be your time, money, or support in other ways, you can get involved today and help us continue to support older people in your local community.

Just get in touch on 07741 898686 or email fundraising@acmorgannwg.org.uk and you can make the world of difference to the lives of older people.

Why I volunteer as a Trustee

Thu, 05 Sep 2019 12:42:39 GMT

#MyGivingStory – Why I became a Trustee

by Christopher Ward, ( Trustee and Vice Chair of the Board)

"If we are not getting older ourselves, we almost certainly know someone who is.

We also know that as we get older, many things become more difficult. In a supportive family the difficulties may not be so obvious, because there are people around to give support and friendship. For those who are not so fortunate, with no family close at hand, and few close friends, the difficulties of old age become ever heavier burdens. Loneliness, health problems, financial worries, transport difficulties, the simple details of keeping body and soul together, all these mount up to take the joy out of life at a time when we should all be able to enjoy the life that we have.

The number of older people in our community are increasing year on year. This means that these difficulties are not limited to an isolated few, but become a national and local social problem. There are a number of charitable organisations who recognise and feel this keenly, and want to do whatever they can to help older people live more fully. Age Connects Morgannwg is one of those, with an outstanding reputation for giving support where it is needed most.

In my own retirement, as the notion of being an “older person” became a slightly worrying reality, I wanted to be more involved in this work, whose value I recognised more and more as I grew older myself. I therefore volunteered and was accepted as a Trustee of Age Connects Morgannwg.

I have a business background and I hoped that this experience would be a useful contribution to the thinking, planning and analysis that is essential for the on-going success of any charity. Laudable aims are of little value if the charity is unable to deliver the support that older people really need. To succeed today charities have to be business-like in achieving their charitable aims and objectives. I hope that in some small way I can help Age Connects Morgannwg be both a leading charity and a successful business for the benefit of older people."

Christopher Ward, Trustee and Vice Chair of the Board

Just get in touch on 07741 898686 or email fundraising@acmorgannwg.org.uk and you can make the world of difference to the lives of older people.

Why support Age Connects Morgannwg

Wed, 28 Aug 2019 13:38:05 GMT

As a charity, we provide support to people over the age of 50 so that they can get the help they want, when they want it.

Without the people who support the charity, however, we would not be able to continue to provide this support. We are always looking for support - w hether this be as a fundraiser, a volunteer, a trustee, a sponsor, or as a donator.

You can get involved and help us in many different ways so that we, as a charity, can continue to provide support to older people in the community. But don't take our word for it - find out more from the people who support Age Connects Morgannwg about how they help and why they chose to get involved:

Volunteering

"I wanted to do something positive and rewarding with my day so I became a volunteer with Age Connects after learning more about the services they provide. I think that the charity really plays a huge part in older people's lives as it provides a listening ear at the end of a phone, or from a support worker who can make them feel less lonely and cut off from human contact. People can become more vulnerable as they get older and so I wanted to get involved with work that helped people get the support they need, however they need it."

(Rachel, Volunteer Telephone Befriender)

Become a Trustee

"There are three reasons I volunteer as a Trustee for Age Connects Morgannwg: t he first is that I am passionate about the cause. For me, there are several areas that I am passionate about and they are Older People, Carers, Mental Health and Animals. The second being that I am able to support a charity using my experience and skills to give something back. It is very rewarding when you are passionate about the cause and you can contribute and truly make a difference. Thirdly, a s a trustee, you are responsible for the governance of the charity, (along with many other things). There are usually a variety of challenges presented to you and your fellow trustees. It is so rewarding when, as a board, you can overcome those challenges and see the charity develop and grow, adapt and change, for the benefit of the end user. There are many other reasons why people become a trustee. Please do consider joining a charity that you are passionate about."

(Colette, Trustee and Chair of the Board)

As a Local Business

Ruth has provided continue support as a sponsor through her business, Fresh Air Fridays and tells us why she chooses to support us...

Caryl, from the HR Department in Cardiff has supported Age Connects Morgannwg in numerous ways over the years as a fundraiser, a donor, and as a sponsor through her local business. Here she tells us why she volunteers to support us in these ways...

Just get in touch on 07741 898686 or email fundraising@acmorgannwg.org.uk and you can make the world of difference to the lives of older people.