CASUAL EVENTS ASSISTANT
SALARY
£12.24 per hour
HOURS
Casual hours
LOCATION
Cynon Linc
Aberdare
CF44 7BD
REPORTS TO
Hospitality Manager
RESPONSIBLE FOR
APPLICATION METHOD
CV and Personal Statement
About Us
Age Connects Morgannwg is the leading charity working with older people living in Rhondda Cynon Taf, Bridgend and Merthyr Tydfil (the Cwm Taf Morgannwg Health Board footprint). We have a strong history with over 45 years of supporting older people and their families through some of the most difficult times in their life. We also have a proven track record of listening to older people, learning what’s important to them and caring about the way they are treated, perceived, and portrayed.
About the Job
A new role as part of a team that will ensure every customer at any Cynon Linc Event a positive experience and will want to return again and again. Under the direction of the Hospitality Manager this role will help with preparation and set up of Events throughout the year, large and small for evenings and weekends and ensure the warm welcoming, friendly and efficient service whilst maintaining a high level of customer service, cleanliness, and service. It could be setting up for a conference, bar service for a party/show or table service for a sit-down dinner.
As the front of house is the first impression a friendly enthusiasm is essential.
General Responsibilities
The post will comprise two components:
Operational
- Assist the Hospitality Manager with setting up and working booked events. This could mean setting up and laying tables, getting the bar ready for an evening show or preparing the room for a buffet.
- Taking orders, process payments made via card and cash.
- Take instruction from our Lead Chef when it is necessary to serve plates. Using initiative to see and act when something needs to be done.
Customer Service
- Maintain a clear customer focus, proactively develop and maintain high standards of customer care.
- Take orders and make recommendations where they would be welcomed, introducing new dishes or specials, whilst noting any special requirements the customers may have.
- Ensure The Hub Café and/or Event room is compliant to the highest possible standards of safety, cleanliness, quality, and performance standards.
- Work closely with the Hospitality Manager to ensure the catering needs are met for all organisations hiring space at Cynon Linc in line with requirements.
For more information, please download full Job Description below.
Why Work For Us?
- Hybrid working
- Family friendly employer
- Discount at Cynon Linc
- Access to independent financial advice
- Workplace wellbeing scheme
- Employee assistance programme
Ready to Apply?
For any questions about the role or the application process, please contact Business Support Team at recruit@acmorgannwg.org.uk.
For general information about the work of Age Connects Morgannwg visit
www.ageconnectsmorgannwg.org.uk and
www.cynonlinc.org.uk.
Application Form
To apply, please submit your Personal Details Form, Application Form, and Equal Opportunities Form, explaining how you meet the person specification, to recruit@acmorgannwg.org.uk stating the job title you are applying for in the email subject line.
Alternatively, you can submit your application pack by post to:
Business Support Team
Age Connects Morgannwg
Cynon Linc
Seymour Street
Aberdare
CF44 7BD
