BEFRIENDING OFFICER
Closing date: 12pm, Friday 7 August 2026
SALARY
£13,621.38 per annum
Contract length - fixed term (until 31 March 2027) - meternity leave cover
HOURS
20 hours per week (over 3 days; to include Friday morning)
LOCATION
Cynon Linc, Aberdare, CF44 7BD, and Community
REPORTS TO
Volunteer Coordinator
RESPONSIBLE FOR
Volunteers
APPLICATION METHOD
Online Application
About Us
Age Connects Morgannwg is a charity supporting older people across Bridgend, Merthyr Tydfil and Rhondda Cynon Taf. We provide a wide range of
information, advice, and services to help people stay independent, safe, and connected for as long as possible. Our dedicated team of staff and volunteers deliver services including dementia support, hospital discharge, nail cutting, information and advice, befriending, and we also run a vibrant community hub in Aberdare.
About the Job
Volunteers support many of the services offered by Age Connects Morgannwg and are a valued part of our team. As a Befriending Officer you will take the lead on delivering the Reaching Out Befriending volunteer project while supporting the Volunteer Coordinator in the delivery and development of volunteering across the charity.
General Responsibilities
- Embed and develop the Reaching Out Befriending Project which currently offers face-to-face and telephone befriending for isolated people over 50 in RCT and Merthyr Tydfil. Recruit, train, support and match Befriending volunteers for 12-week placements.
- Process Befriending referrals to assess client needs, complete support plans and risk assessments, and guide volunteers in setting achievable wellbeing goals with their matched client.
- Communicate frequently with Reaching Out volunteers to ensure they are satisfied, supported and well-placed including support & supervision sessions for volunteers and service reviews for clients.
- Collect, input and analyse Reaching Out data (both qualitative and quantitative) for clients and volunteers through our CRM database for funding reports and to support operational developments as requested across the charity. Regularly input volunteer recruitment and supervision data, including processing DBS applications where appropriate.
- Support the Volunteer Coordinator in organising and supervising teams of volunteers running community events, including the weekly Coffee Morning at Cynon Linc and other ad-hoc events as required.
A full, clean driving licence and access to a suitably insured vehicle for work purposes are essential requirements for this role.
For more information, please download full Job Description below.
Why Work For Us?
- Family friendly employer
- Mileage allowance
- Discount at Cynon Linc
- Access to independent financial advice
- Workplace wellbeing scheme
- Employee assistance programme
Ready to Apply?
For any questions about the role or the application process, please contact Business Support Team at recruit@acmorgannwg.org.uk.
For general information about the work of Age Connects Morgannwg visit
www.ageconnectsmorgannwg.org.uk and
www.cynonlinc.org.uk.
Application Form
To apply, please complete our Online Application Form or, alternatively, submit the completed Application Form and Equal Opportunities Form (available to download here), together with an explaination of how you meet the person specification, to recruit@acmorgannwg.org.uk stating the job title in the email subject line.
Alternatively, you can submit your application pack by post to:
Business Support Team
Age Connects Morgannwg
Cynon Linc
Seymour Street
Aberdare
CF44 7BD
