HYB CAFE BARISTA

SALARY

HOURS

LOCATION

REPORTS TO

Hospitality Manager

RESPONSIBLE FOR

n/a

APPLICATION METHOD

As part of a small catering team this role will ensure every customer of The Hub Café and Coffee Shop has a positive experience and will want to return again and again. Under the direction of the Lead Chef this role will help with preparation of food in the kitchen and ensure the swift operation of The Hub Café and Coffee Shop whilst maintaining a high level of customer service, cleanliness, and service.

As a core part of the Catering team a friendly, warm, and welcoming manner is essential. 

The post will comprise three components:

Customer Service

• Maintain a clear customer focus, proactively develop and maintain high standards of customer care.
• Take orders and make recommendations where they would be welcomed, introducing new dishes or specials, whilst noting any special requirements the customers may have.
• Ensure The Hub Café and Coffee Shop is compliant to the highest possible standards of safety, cleanliness, quality, and performance standards.

Operational

• Be confident in the production of high-quality food and refreshments.
• Process payments made via card and cash, dealing with transactional enquiries whilst confident to cash up and reconcile at the end of the day.
• Ensure The Hub meets all Quality Assurance standards required to establish and maintain a Food Standard rating of 5.

Cleanliness and hygiene

• Cleaning and sterilising countertops, kitchen walls, floors, stoves, ovens, grills and sinks to the daily, weekly & monthly schedule.
• Cleaning the front counter once it is closed to ensure it is ready for the next day.

For more information, please download full Job Description below.

• Family friendly employer
• Mileage allowance
• Discount at Cynon Linc
• Access to independent financial advice
• Workplace wellbeing scheme
• Employee assistance programme